Model #4647 Sears greasing equipment

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Question and Answers

Q:

Why is water coming out of the soap dispenser on my Kenmore Elite HE2 washer?

A:

Your symptom points toward a clog or restriction in the detergent dispenser housing or the tube from the dispenser to the tub. Unplug the washer and pull the dispenser drawer completely out of the housing. There is a release tab on the left side of the dispenser drawer that will allow it to be completely removed when the tab is pushed downward. Check the housing in the area for a small sock or garment that could be clogging the opening of the housing that drains down to the tub. Carefully reach as far down this opening as possible to check for an item that could be clogging the hose between the dispenser housing and the tub. If you do not find an item or restriction in this area, you could have an item further down the hose. Reaching this area would require further disassembly of the washer. I normally recommend calling a service technician to perform this type of repair.

If you need more help with this problem, resubmit your question with additional details.

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Lyle W -
Sears Technician