Model #41748102701 Kenmore residential washers

  • Control Panel
    3 Results
  • Cabinet/top
    3 Results
  • Motor/tub
    3 Results
  • Wiring Diagram
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

I am trying to replace the door latch assembly on my kenmore washer ending #2701. Front loader. How do I get to the assembly?

A:

Thank you for your question and I understand your concern.

I added a video showing how to access and replace the door lock assembly .

NOTE: Disconnect the power cord from the power source before servicing.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
July 23, 2012
Q:

kenmore 41748102701

A:

Thank you for your question.

Not having your Kenmore Washer 41748102701 working sure can be very inconvenient.

  • The first thing I would suggest if you feel comfortable in removing the lower panel and locating the pump to see if it is plugged with debris.

  • First REMOVE POWER from the washer.

  • Locate the two screws at on the bottom front panel and remove.

  • Locate the accordion looking hose that comes down from the tub at the bottom and goes to the pump.

  • Have some towels and a flat pan available to catch the water from the tub.

  • Remove the clamp from the hose that connects to the pump and drain the water out.

  • Examine both the hose and the pump for debris and remove until clean.

  • Re-install hose onto pump and check operation before installing the lower panel.

I hope this will help.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
August 09, 2012
Q:

Model 41748102701 diagnostics 41748102701 Kenmore Washer

A:

Thank you for your question and I understand your concern.

If the washer is not able to drain water, the washer will not spin nor will it add any water. If it will drain all the water and not go into spin, it could have faulty door lock assembly.

The control signals the failure code by flashing the five indicator lights of Door Lock, Wash, Rinse, Final Spin and Control for the first number or letter after the E and the Start indicator light for the second number or letter after the E. When a failure occurs, the washer stops or pauses and the control beeps and flashes the five indicator lights indicating a fault. The five indicator lights of Door Lock, Wash, Rinse, Final Spin and Control will flash the number of times for the first digit of the code and the Start indicator light will flash the number of times for the second digit. When counting, cover the Start LED with one hand while counting the other or it can get confusing and you may not get an accurate count.

Take separate counts of each indicator light, then repeat to confirm in order to be accurate in identifying the proper error code.

The code is obtained by counting the number of times the lights flash.

 To recall an error code,

 

  1. Wake the machine by pressing any button
  2. Wait 5 seconds
  3. Press and hold the Start and Pause Cancel buttons simultaneously

 

 

  • All LEDs will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking LEDs. The control will repeatedly signal the code, as long as the Start and Pause Cancel buttons are pressed.
  • A two-second pause between repeats affords you the ability to make accurate counts to identify the correct error codes.
See images below.
 
 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 

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Joey S -
Sears Technician
May 21, 2013
A:

Patrick: Instead of attempting to enter the diagnostic test, does the washer operate normally after cleaning the clogged drain pump? If it does, I would not be too concerned in trying to enter the diagnostic test. If you are following the instructions to the letter and it will not enter or display the fault codes, then it could have an issue with the machine control board. Keep trying to bring up the fault codes if the washer is still giving you problems after cleaning the clogged drain pump.

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Joey S -
Sears Technician
May 21, 2013
A:

Patrick; The bottom one LED does not indicate anything as far a fault/error codes are concerned. You must be able to place the washer in the diagnostic test and then count how many times the Start LED flashes and then how many times the vertical LED's flash to be able to decipher the fault code. Try disconnecting the power cord for a few minutes and then see if will go into the test mode. If your not able to get the control into the diagnostic mode, and the unit will not start, it will likely need a new control board.

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Joey S -
Sears Technician
May 22, 2013
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