Model #41739012890 KENMORE Residential Washers

  • Cover
    3 Results
  • Cabinet,door And Top
    3 Results
  • Tub And Motor
    3 Results
  • Control
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

My washing machine is making a squeeking noise and the inner tub hits the outer during the spin cycle. What is causing this?

A:

Thank you for your question and I understand your concern.

You said the bearing has been replaced? The bearings are not available separate from the rear tub. The bearing comes already pressed into the rear tub. If you replaced just the bearings then it could be a tolerance issue between the bearing and shaft or bearing and tub causing the spin basket to rub the front half of the tub. The spin basket could also have a broken support which connects the basket to the spin shaft causing it to rub.

It sounds like you need to remove the basket and check for broken support arm or weld and also see how well the shaft fits the bearing.

I highly recommend calling a service technician to diagnose and repair your washer. The spin basket is likely still under warranty but not the rear tub assembly.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
August 01, 2011

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