Model #40180082700 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

Kenmore Model # 40180082700 microwave door is not closing completely

A:

Thank you for your question and I understand your concern. Based on your symptom, the door latch (key#40) or door key (key#64) will need to be replaced. I'm not sure why the service technician is ordering the "door fame". The parts list does not refer any parts as a "door frame" as you mentioned.

If the latches on the door seem Okay, then the "body latch assembly" (key#42) or maybe the "latch" (key#40) will need replacing.

NOTE: I do not recommend attempting the repair the microwave yourself. Once the repair has been completed, the microwave should be check for any microwave energy (RF) leakage.

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Joey S -
Sears Technician
January 24, 2011
Q:

the keypad for my Kenmore microwave oven 40180082700 is tack

A:

Check to see if the child lock is enabled on that keypad. I provided the procedure for the child lock in the image below. Here is a link for the full owner's manual on that microwave in case you need it: Kenmore Microwave 401.80082700 Owner's Manual .

You can check the troubleshooting in that owner's manual for any other problems that may be preventing you from using that keypad.

There is a possibility that the control board is frozen up in the unit. You can unplug the microwave for 3 minutes to reset that control board. Plug the microwave back in and see if the control will work properly.

If not, then the microwave will probably need to be serviced by a technician. We do not recommend that you attempt any repairs on that microwave since they contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
April 20, 2012

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