Model #400E POULAN Chainsaw, Electric

  • Chainsaw
    3 Results
Find part by diagram >

Question and Answers


key was left on treadmill 831296331 Proform Proform crosswalk 400e


key was left on machine. when discovered it I unplugged machine plugged it back it in and hit reset switch when key was placed on machine it doesn't doing anything at all.

Read More
Joy -
February 07, 2015

Thank you for choosing sears I would be happy to help you with your treadmill. Upon researching model 831296331; it sounds like you may need to replace the console assembly, the console assembly governs the function of the treadmill according to the settings selected. When the console assembly fails it can cause the unit not to turn on. I have posted a link of the console assembly, to view the link click here.

I trust that this information will help you, thank you have a great day.

Read More
CarlosZ -
Sears Technician
February 10, 2015
See more answers

Turns on but belt will not run or incline 831296331 Proform Proform crosswalk 400e


Thanks for the inquiry and for being a valued member.

Since the console lights up your power to the treadmill is ok. The only way to tell where the problem is, is to check the voltage to the various components.

To make the voltage checks you need to put the treadmill in the calibration mode. To do this hold the speed up and stop keys in as you insert the key then let the keys go. The console should start lighting the different LED's. Press the stop key twice and you will be in the speed and incline calibration. Run the speed up to 10 mph. Leave the console in this position while you make the voltage checks.

On the 8 wire harness on the back of the console use either black wire as ground and with the treadmill on and key still in between black and the blue PWM wire you should have around 1.5 volts dc. Make this test with the connector attached to the console.

If you don't have this voltage the console is bad. If you have the voltage go to the power board under the hood of the treadmill and check the same 2 wires for the same voltage. If you don't have the voltage here the harness between the console and power board is bad.

If you have the voltage going into the power board, go to the motor controller and check between the red and black and then the white and black.  If you don't have these voltages the power board is bad. If you do have the voltages, the motor controller is bad.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps, and thanks for using We appreciate your business. We appreciate your business. 

Read More
Jeff Wallace Sr -
Sears Technician
October 29, 2014

Our console display is not working 831296331 Proform Proform crosswalk 400e


Hello glad to help.  Thank You for choosing Sears


I am sorry and do understand your frustration when having a problem with the display on the preform crosswalk.


Glad to help out.   I’m looking at your Proform Crosswalk 400E model number 831.296331.


I have the bad news in that the console is NO Longer Available.





Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our

Read More
Sherman_G_Wallace -
Sears Technician
July 30, 2014

Top Parts