Model #40180089700 Kenmore microwave/hood combo

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Question and Answers


i have a kenmore microwave hood manufactured July 2008 it is not working. when plugged in nothing comes on no lights ,no clock, etc


If you have not checked the electrical outlet that the microwave is plugged into, I recommend that you check that issue. Plug a small lamp or appliance into that electrical outlet to make sure that it has power. If not, then I recommend that you check the house circuit breaker for that outlet.

If the outlet is okay, then the microwave will need to be serviced by a technician. Joseph P. is correct about the dangers of servicing a microwave yourself. It is for those safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
November 01, 2012

My control panel is not working.kenmore model 40180089700.


Thank you for your question and I understand your concern.

If the display/clock is dead and the oven cavity light is not working when the door is opened, it may have a blown line fuse providing the microwave is getting the proper voltage supply.

If the oven cavity light comes on when the door is opened, it could have faulty control board.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. Normally at we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
November 13, 2012

Where can I get an installation kit and templates for a microwave model 40180089700?


You can view or copy the installation instructions and the template by following the instructions below. The hardware kit is part number DE92-90505E and the cost is around $40.00. The lower mounting bracket is part number DE70-00378A and the cost is around $45.00.

Go to the Home page of Manage My Home and hold your mouse over home, select Products and manuals from the drop down menu.

For this model enter the following:

Type of Product Microwave

Brand Kenmore

Model no. 401800897

Select Find manuals at the bottom of the page to search for your manuals. Choose the blue Owner's manual (pdf) link for your product from the search results and it will open your manual for viewing online.

You can save a copy of the manual to your Home Profile or, on most computer systems, download or print the manual while you are viewing it.

If the manual can't be found, please call the Manage My Home Member Services Team at 1-800-803-6775, between 8 a.m. and 8 p.m. Central Time. They will be more than happy to help you track down the manual.

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Jimmy K -
Sears Technician
June 02, 2008

Recommended maintenance parts & accessories

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