Model #388952 Kenmore laundry subassemblies

  • Brake And Drive Tube 388952
    3 Results

Question and Answers

Q:

What is the procedure for replacing the clutch or brake and drive tube?

A:

The clutch assembly is most likely worn causing it not spin and not the brake and drive tube. You will need to remove the washer cabinet, motor and gear case in order to access and replace the clutch. The clutch bands is designed to grip the clutch drum and as the clutch torques around the end of the clutch band strikes the clutch engagement cam which causes the brake band to release on the brake and drive tube so that it can begin spinning.

  • First, disconnect the power cord from the power source.

  • The console will need to be placed in the service position by removing two (2) screws, one (1) screw located at the bottom of the left hand end cap and one (1) screw located at the bottom of the right hand end cap. The instructions on releasing the console on the last image does NOT pertain to your model but all other information will.

  • Remove the screws at the bottom of both end caps and then slide the console forwards about 1/4 inch and the raise it upwards and hinge it over the rear panel.

  • Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet clips off as shown in the image below.

  • Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.

  • Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off.

  • Remove the water pump by prying the two (2) pump retainer clips off.

  • Leave the two (2) pump hoses connected to the pump and shove the pump over to the left and out of the way of the motor.

  • Disconnect the motor wire harness plug from the motor.

  • Pry the two (2) motor retainer clips off. Note: if there is a screw threaded through the motor retainer clips, remove the screws before prying the motor retainer clips off.

  • Remove the motor.

  • Remove the agitator by removing the cap and bolt. Lift the agitator off by grasping the bottom and not the top.

  • Remove the three gear case mounting bolts.

  • Lean the washer up against the wall and pull the gear case out. You now have access to the clutch assembly.

See images below for further instructions.

Reverse the procedure to re-assemble the washer.

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Joey S -
Sears Technician
October 07, 2009
Q:

Kenmore 800 Won't Spin

A:

Thank you for your question Jim.

I am sorry you are having a problem with the washer. I think you will need a drive block with the basket drive. The drive block is the part the spanner nut threads on. The drive block should have two notches that the basket drive tabs fit into. Click on the first image below to see what the drive block should look like. I suspect the center of yours is missing. If it is, it has to be replaced. If the two tabs on the basket drive are rounded, it has to be replaced also. The parts can be ordered from our parts website: Sears Parts Direct .

Click here to watch a video on how to replace the drive block and click here to watch a video on how to replace the clutch. Once you have the basket and the gear case out you can remove the basket drive.

I hope this is helpful. Please let me know if you need further assistance.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 04, 2012
A:

To replace the basket drive you have to remove the basket and the drive block. Then remove the transmission. Once the transmission is removed, you will have access to the bottom of the basket drive. Turn the plastic tab on the basket drive while pulling down. This will release the brake and allow the basket drive to come out. The two videos above show how to replace the drive block and how to remove the transmission. Thank you for using Manage My Life!

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Mark T -
Sears Technician
May 02, 2012
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