Model #38517026590 Kenmore electronic sewing machines

  • Top Cover Unit
    3 Results
  • Base Assembly
    3 Results
  • Presser Bar Assembly
    3 Results
  • Needle Bar Support
    3 Results
  • Thread Tension
    3 Results
  • Upper Shaft Unit
    3 Results
  • Feed Regulator Assembly
    3 Results
  • Shuttle Assembly
    3 Results
  • Zigzag Guide Assembly
    3 Results
  • Motor Assembly
    3 Results
  • Attachment Parts
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Issue with Kenmore 385-17026590 Sewing machine.

A:

Thank you for your question as to why the sewing machine will not sew stitches.

Broken needles can cause all kinds of problems.

I think what she found was the broken part of the needle.

However when she replaced the needle did she have the flat part of the needle shank to the back of the needle bar holder.

Looking at you other threads it sounds like the shuttle is out of time with the needle.

Turn the hand wheel very slowly and bring the needle all the way to the bottom point and the back up only about 3/16 of an inch off the bottom.

At this point the very point of the shuttle hook should be dead center behind the needle just at or above the eye of the needle.

If it is not, it is out of time.

Remove the bottom cover off bottom for the shuttle gears and locate the two Allen set screws for the shuttle drive gear. Turn the gear so you can get to the hidden set screw first and loosen.

Then rotate the gear with the hand wheel and get you needle down to bottom and up the 3/16 and loosen the other set screw and turn the shuttle hook by hand to put the very point of the hook dead center behind the needle shank.

Then retighten the front set screw and check the timing. If it is not correct then turn the hand wheel and tighten the other set screw.

Check to see if it will sew.

I will give you an image of this process. Do pay any attention to the specialty timing needle they use, I time most of the machines with out it just fine.

Please let me know how it went and we can continue to troubleshoot with that information.

Sam A.

Read More
Sam A -
Sears Technician
December 12, 2011
Q:

how do you assemble the button hole acessories on my sewing machine

A:

Thank you for your question on attaching the button holer to the machine.

The description on attaching it is pretty straight forward. If the attachment has be damaged perhaps that is why it is not working for you.

I do not think the button-holer is broken unless it have gotten damaged from handling or dropping.

Remove the presser foot on the machine, and lift the needle to the highest point by turning the hand wheel.

The take the button hole maker and pull the lever back and insert the flat arm into the slot in the needle plate and then tip down to insert the guide pins into the two holes on the needle plate.

Then pick out the style of button hole you want and place it over the guide plate and then install the guide plate onto the button hole driver already on the machine.

Align the guide block over the driver with the long slot over the guide below and the back over the drive gear for the button hole pattern at the bottom of the indicator mark and tab. The presser foot will hold the sliding guide plate in place while making the button hole.

I know this is confusing so maybe you could make the button holes with the sliding button hole foot that you have in your accessories.

I am sorry I could not find any video's that showed how to use the button hole attachment.

Please let me know if you were able to get the button holer to work.

Sam A.

Read More
Sam A -
Sears Technician
October 01, 2011

Recommended maintenance parts & accessories

Show 3 more
No more item to show