Model #32LE30Q Element lcd television

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Question and Answers

Q:

hi - my t.v. is supposed to play in stereo but it's stuck in mono - have gone through audio set up etc but nothing works - please help!

A:

I have rarely seen a TV cause a problem like this. If you are using an external device, try using something else to rule that out. Use another device including new cables to make sure it is not that. The audio comes in through the white and red wires which are left and right. If only one speaker is working try swapping them.

It could be a problem with the TV but it is doubtful since it is not likely that a TV would fail by combining the left and right signals and send them to both sides. Losing a side would be more common.

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David A. - Personal Solutions Manager -
Sears Technician
September 08, 2010
Q:

HAVE 32" ELEMENTS TV, REMOTE QUIT, @ 1 POINT, COULD TURN TV OFF @ SET, THEN TURN BACK ON W/REMOTE, NOW TV WON'T RESPOND @ALL, HELP

A:

If you are sure that the remote is not the problem, then it only leaves the TV which would need to be serviced. The problem with using a universal remote as a second source is that you are not sure if that particular remote can even operate the TV. If you feel that you have a good match for the remote then you will likely need service.

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David A. - Personal Solutions Manager -
Sears Technician
August 02, 2010