Model #32-2637-23-01 TAPPAN Range (gas)

  • Cover Page
    3 Results
  • Backguard
    3 Results
  • Cooktop Parts
    3 Results
  • Body Parts
    3 Results
  • Burner, Manifold And Gas Control
    3 Results
  • Broiler Drawer Parts
    3 Results
  • Door Parts
    3 Results
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Question and Answers

Q:

Why does my TV shutdown?

A:

As a TV ages, the tube can become weak. A technician can try turning up the screen control to see if it will stop the TV from shutting down with a 5 blink error. This control is usually found on the flyback transformer which can be dangerous since this is the transformer that generates the high voltage for the CRT. A 6 blink error code could mean something else but since you are getting the TV on for 2-3 seconds I would start off making checks on the screen control. Eventually a new tube will be needed but you might get some life out of it if there is nothing damaged.

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David A. - Personal Solutions Manager -
Sears Technician
November 11, 2009
Q:

Door hinge has locked when it was removed for cleaning. How do I unlock it to replace the door. It is a Kennmore Electric range four years old.

A:

Try to disable that oven door lock using the procedure shown in the first image below. Here is a link for the full owner's manual for your range in case you need it: Owner's Manual .

If you are not able to unlock the oven door using that procedure, then you may be able to unlock it manually be unplugging the range and accessing the door lock motor assembly on the back of the unit. Remove the back panel to access that oven door lock motor assembly. It is shown in the second image. You may be able to release the rod on the top of that motor assembly and manually unlock the oven door.

You could have a bad door lock motor assembly, a wiring failure or a problem with the electronic clock control board that is preventing the oven door from unlocking. If you need help diagnosing and repairing that type of failure, reply with additional details and the full model number of your range. The model number is normally on the base of the range in front of the left or right front leveling leg. Open the bottom drawer below the oven door to view this area.

If needed, you can order parts from the Sears PartsDirect website.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
August 24, 2011
Q:

What does error code 01 indicate on my HE3?

A:

With out the model number or description of the product I do not know if you are referring to your HE3 washer or HE3 dryer. Based on the Dryer listed in your home profile the 01 code is not listed. The error codes on the dryer will display as "E1, E2, and E3"

There are no error codes 01 for the HE3 dryers or HE3 washers.

The 01 is not an error code.

Resubmit your question with the model number and details for specific information.

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Joey S -
Sears Technician
April 11, 2008