Model #31-4998-08-02 Tappan free standing, electric

  • Cover
    3 Results
  • Backguard
    3 Results
  • Cooktop Parts
    3 Results
  • Door Parts
    3 Results
  • Broiler Parts
    3 Results
  • Body Parts
    3 Results
  • Drawer Parts
    3 Results

Question and Answers

Q:

Vacuum problem. Bought 02/06/08

A:

Thank you for your question.

I can sure understand your concern as to why you need to hold the hose and handle together to get the Power Mate to work.

• The problem you are having if I understand your description correctly is that the wire connection where the hose meets the handle is not making a good connection all the time.

• There are two other connections that are possible depending on where you are putting the pressure.

• If you are just pushing down on the handle the plug in connections where the lower wand plugs into the Power Mate is one possibility. The other location is where the upper wand plugs into the hose handle assembly.

• If you are pushing on where the hose goes into the handle then it is probably is a broken wire in the hose.

• The wire coils on the hose is what carries the electricity from the vacuum canister to the handle switch and then down the wands to the Power Mate.

• If you can isolate the bad connection to be sure that you are going to be replacing the correct part.

• If it is the hose wires I will give you some pictorial instructions as to how to replace the hose assembly below.

• If it is in the handle harness plug you will need to take the handle apart and replace the handle harness.

• The handle has recessed screws that hold the handle together and one hidden screw at the back of the hand hole to hold the switch cover on.

• The wand wire harness can only be changed with a replacement lower wand.

• If the bad connection is in the Power Mate connection plug you will need to disassemble the Power Mate to replace that harness.

If you have Isolated the problem area please use the link to get more detailed instructions on how to repair.

I hope this will help with your vacuum cleaner.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
November 05, 2010
Q:

e 31

A:

I provided information about that E 31 code in the image below. I recommend that you have a service technician diagnose and repair this type of failure. Here is a link for the Sears Service website: Sears Home Services . There are many wires inside that cook top. Those wires need to be routed properly when the cook top is reassembled after the inside is accessed for service. If you open this cook top on your own, there is a chance that it may not work properly unless it is properly reassembled. If you are completely confident that you can shut off the house circuit breaker to completely disconnect electrical power and access the components, then you may be able to perform the troubleshooting that his shown below for that fault code 31. Be sure that you reassemble the cook top properly. If you need parts, you can order them from the Sears PartsDirect website.

Be sure that you completely disconnect electrical power to the cook top before accessing internal components and replacing parts.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 25, 2011
Q:

fault 31 on kenmore oven

A:

Thank you for the update on the ribbon for the touch pads to the electronic oven control.

We will use this as a possibility for future questions with the same issue.

Thank you again for passing this information on to us.

Sam A.

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Sam A -
Sears Technician
August 26, 2011