Model #31-4667-23-03 TAPPAN Ranges, Electric

  • Cover
    3 Results
  • Backguard
    3 Results
  • Body Parts
    3 Results
  • Cooktop Parts
    3 Results
  • Broiler Parts
    3 Results
  • Door Parts
    3 Results
  • Drawer Parts
    3 Results
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Question and Answers

Q:

e 31

A:

I provided information about that E 31 code in the image below. I recommend that you have a service technician diagnose and repair this type of failure. Here is a link for the Sears Service website: Sears Home Services . There are many wires inside that cook top. Those wires need to be routed properly when the cook top is reassembled after the inside is accessed for service. If you open this cook top on your own, there is a chance that it may not work properly unless it is properly reassembled. If you are completely confident that you can shut off the house circuit breaker to completely disconnect electrical power and access the components, then you may be able to perform the troubleshooting that his shown below for that fault code 31. Be sure that you reassemble the cook top properly. If you need parts, you can order them from the Sears PartsDirect website.

Be sure that you completely disconnect electrical power to the cook top before accessing internal components and replacing parts.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 25, 2011
Q:

Door hinge has locked when it was removed for cleaning. How do I unlock it to replace the door. It is a Kennmore Electric range four years old.

A:

Try to disable that oven door lock using the procedure shown in the first image below. Here is a link for the full owner's manual for your range in case you need it: Owner's Manual .

If you are not able to unlock the oven door using that procedure, then you may be able to unlock it manually be unplugging the range and accessing the door lock motor assembly on the back of the unit. Remove the back panel to access that oven door lock motor assembly. It is shown in the second image. You may be able to release the rod on the top of that motor assembly and manually unlock the oven door.

You could have a bad door lock motor assembly, a wiring failure or a problem with the electronic clock control board that is preventing the oven door from unlocking. If you need help diagnosing and repairing that type of failure, reply with additional details and the full model number of your range. The model number is normally on the base of the range in front of the left or right front leveling leg. Open the bottom drawer below the oven door to view this area.

If needed, you can order parts from the Sears PartsDirect website.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
August 24, 2011
Q:

fault 31 on kenmore oven

A:

Thank you for the update on the ribbon for the touch pads to the electronic oven control.

We will use this as a possibility for future questions with the same issue.

Thank you again for passing this information on to us.

Sam A.

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Sam A -
Sears Technician
August 26, 2011