Model #31-3988-00-02 TAPPAN Free Standing, Electric

  • Cover
    3 Results
  • Backguard
    3 Results
  • Door Parts
    3 Results
  • Drawer Parts
    3 Results
  • Cooktop And Broiler Parts
    3 Results
  • Body Parts
    3 Results
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Question and Answers

Q:

e 31

A:

I provided information about that E 31 code in the image below. I recommend that you have a service technician diagnose and repair this type of failure. Here is a link for the Sears Service website: Sears Home Services . There are many wires inside that cook top. Those wires need to be routed properly when the cook top is reassembled after the inside is accessed for service. If you open this cook top on your own, there is a chance that it may not work properly unless it is properly reassembled. If you are completely confident that you can shut off the house circuit breaker to completely disconnect electrical power and access the components, then you may be able to perform the troubleshooting that his shown below for that fault code 31. Be sure that you reassemble the cook top properly. If you need parts, you can order them from the Sears PartsDirect website.

Be sure that you completely disconnect electrical power to the cook top before accessing internal components and replacing parts.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 25, 2011
Q:

fault 31 on kenmore oven

A:

Thank you for the update on the ribbon for the touch pads to the electronic oven control.

We will use this as a possibility for future questions with the same issue.

Thank you again for passing this information on to us.

Sam A.

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Sam A -
Sears Technician
August 26, 2011
Q:

I am getting a F7 02 code on my kenmore electric range model # 790.4661. I have read many of the questions and answers but still need help.

A:

I understand your concern and since you have already replaced the Oven Control/Clock Timer and it' still displaying the fault codes we can assume the failure is likely the touch panel.

The "F701" fault code is likely caused by a loss of a keyboard tail connection.

The "F702" fault code is likely caused by a shorted keypad.

Since the Electronic Oven Control (EOC) has been replaced, the failure is likely the Glass Touch Panel providing you do not have a loose keyboard tail connection.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services

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Joey S -
Sears Technician
November 18, 2010