Model #311 Hoover vacuum, upright

  • Agitator, Cleaningtools
    3 Results
  • Baghousing
    3 Results
  • Handle
    3 Results
  • Hood
    3 Results
  • Motor Assembly
    3 Results

Question and Answers

Q:

Microwave Latch Part needed

A:

I recommend that you have a service technician repair that latch assembly on the microwave. The correct model number for that oven/microwave combo appears to be 911.41475690. There are parts available but I do not recommend that you order parts and attempt to repair this failure yourself. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing door latches, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
December 29, 2011
Q:

water leaking---fills to overflow---won't advance to next cycle...model# whdsr315daww

A:

 Thank you for your question and I understand your concern.

Based on the symptom of the tub overfilling, the water level pressure switch will need to be replaced. If the water level pressure switch does not trip in order to shut off the water, the timer will not advance. I'm not so sure it needs a timer at this time. I would just replace the water level pressure switch first and see it continues to overfill. Also, make sure the basket is empty of water before connecting the air hose to the water level pressure switch or it will overfill.

To access the timer and pressure switch; remove the 4 screws along the top of the control panel and pivot the top of the control panel down.  

In order to replace the tub seal, the tub will need to be taken out and flip over to access and replace the seal. This will require removing the agitator, basket and the tub and gear case.

I added an image of the tech sheet below which should also be located inside the control panel or behind the front panel. It will have the basic procedure for removing the gear case. 

Be sure to disconnect the power cord and water supply before servicing.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.


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Joey S -
Sears Technician
February 15, 2013
A:

Bruce: Based on your details, I suspect the the washer is overfilling and is either splashing over the tub when agitating or it's overfilling over the edge of the tub. I would replace the water level pressure switch at this time. You should not need any other parts. Be sure to have all the water drained from the tub before installing the pressure switch.

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Joey S -
Sears Technician
February 21, 2013
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Q:

Kenmore Elite Range 790.9912.3404. Electronic Oven Control blew up. Clock flashing and "PF" on EOC display.

A:

Thank you for your question on the problem with the PF on the display and the display not responding.

This is a very complex system and if as you say have installed the 5304455004 kit and you still are having the same problem I think you have no option but to replace the touch pad.

The manufacture does not provide any diagnostic tool for checking the capacitance touch board.

I am going to link you to a previous answer:

Click here .

Sam A.

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Sam A -
Sears Technician
January 07, 2012

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