Model #30-4987-18-03 TAPPAN Range (gas)

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Question and Answers

Q:

Kenmore ultrasoft 180 625.388180 03

A:

Thank you for your question.

I can understand wanting to know what the small brownish orange balls are.

This is the resin beads that do the softening.

What has happened is that the distributor screen down in the bottom of the resin tank has broken and is letting the resin beads out into the water lines.

To repair this you will need to replace this part and it is not a nice job for a consumer because you have to remove the resin bed tank from the softener and then remove the resin and replace the distributor. This tank is full of water and resin beads and it is very heavy.

You will have to remove all the salt from the storage tank first.

Then remove the head off the top of the resin tank.

Then remove the top distributor screen and then you will see the resin.

If it was me doing this I would replace the resin bed also, since you have lost some and you have not cleaned the current bed before.

The part number for the distributor is: 7105047 and it sells for about $62.00.

The part number for the resin is: 0502272 and it sells for about $150.00.

My suggestion is to activate the bypass valve to the softener is not in the water supply line and while you will not have softened water it will stop the resin beads from getting into the water lines.

If you feel like you can do this repair and need more help please reply and I will be happy to help you further.

[Kenmore Water | http://www.kenmorewater.com/website/animations/product-animation/ts_index.html].

I have given you an interactive link to Kenmore Water.com so you can see how the unit works and it includes troubleshooting information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage My Life.

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Sam A -
Sears Technician
April 13, 2011
Q:

stove tappan model number-30-3860-23/03 keep saying OFF

A:

Your symptoms point to a failure in the electronic control board that is housed in that console. If you are able to unplug the range and remove that component, you can send it to Core Centric Solutions for repair. The replacement control board part is no longer available. If you decide to have that board repaired, you can call Core Centric Solutions at 1-866-737-2244 to arrange the shipment of that control board. The control board part number is 5303269513.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
June 25, 2011
A:

The cost of repair for the control board by Core Centric Solutions is normally around $150. The labor cost for the Sears Technician is normally around $140. The repair of the range by a technician would probably be around $300. Based on the age of that range, I recommend that you consider replacing it instead of repairing it. You can view new models of ranges on the Sears.com website. If you need more help, let us know.

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Lyle W -
Sears Technician
June 27, 2011
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Q:

why does it take so long to preheat kenmore electric range?

A:

That range has a hidden bake element so it will normally take longer to preheat than an oven with an exposed bake element. Check the broiler to make sure that the broil element is working in that mode. If the broil element heats properly and the oven eventually gets to the proper temperature and maintains it then you probably do not have a component failure.

If the broiler does not work or your oven does not maintain the set temperature then I recommend that you reply with additional details.

If you get to the point where you need to have a service technician examine the range, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
May 22, 2012
A:

Hello Al. I recommend that you post the model number of your range. The broil element will alternate with the bake element in the preheat mode of many ranges but it does vary by model. That broil element may only stay on for 15 seconds every minute or two at the start of the preheat mode. If you post that model number, we can try to check the programming on your particular range. If you have not checked that bake element for damaged, I recommend that you look at that issue as well.

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Lyle W -
Sears Technician
November 19, 2012
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