Model #30-4987-18-01 TAPPAN Range (gas)

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Question and Answers

Q:

KENMORE ELETE CATALYST WASHER MODEL # 110.2009691 BOUGHT 01/30/2000

A:

That model number appears to be slightly off. That may be why you were not able to access the manual. The model number is probably 110.20096991. Here is a link for that manual: Kenmore Elite Catalyst Washer 110.20096991 Owner's Manual .

Your spin failure could be caused by problem with the clutch or the basket drive. Since you indicated that the washer agitates, the motor drive coupler is probably okay. If you are not positive that the agitator is moving in the agitate mode (even though the motor is running in the agitation mode) then I recommend that you check that issue. If the agitator does not move and the basket does not spin, then that motor coupler is probably broken. Here is a video that shows how to replace that motor coupler. You can order that part from this page: Kenmore Elite Catalyst Washer 110.20096991 Motor Coupler . Be sure that you unplug the washer before accessing internal components.

If the agitiator is moving properly, then you may need to access and check the clutch assembly. Here is a video that shows how to access and replace the clutch assembly. You can order a clutch kit from this page: Complete Clutch Assembly for Kenmore Elite Catalyst Washer 110.20096991 .

A failure in the transmission or the basket drive could also prevent the washer from spinning even though it would agitate.

These initial tips may help you resolve this spin failure in your washer. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
June 22, 2012
Q:

Can't turn off DEMO mode on Bosch gas oven

A:

I am glad to hear that you were able to disable the Demo mode on your Bosch gas range using the instructions provided by Barbara H. If you need more help, let us know.

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Lyle W -
Sears Technician
October 04, 2010
Q:

Why is my timer hard to turn?

A:

The washer timer knob assembly and timer will most likely need to be replaced since the alignment pin corroded off.

The timer knob (key#30) should thread ON and OFF of the threaded timer shaft. Over time and use, the timer can become hard to rotate and eventually cause the timer knob assembly to break or the alignment pin.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician