Model #30-4387-18-02 Tappan free standing, electric

  • 3 Results
  • Backguard
    3 Results
  • Body Parts
    3 Results
  • Burner, Manifold And Gas Control
    3 Results
  • Door Parts
    3 Results
  • Cooktop Parts
    3 Results
  • Drawer Parts
    3 Results

Question and Answers

Q:

Why is my timer hard to turn?

A:

The washer timer knob assembly and timer will most likely need to be replaced since the alignment pin corroded off.

The timer knob (key#30) should thread ON and OFF of the threaded timer shaft. Over time and use, the timer can become hard to rotate and eventually cause the timer knob assembly to break or the alignment pin.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
Q:

what is error code F 02 mean

A:

Thank you for your question and I understand your concern.

The "F02" fault code displays when the drain time exceeds 8 minutes. This can happen if the drain pump filter is restricted or if there is too many suds due to the wrong type of detergent being uses or too much detergent being used.

I added an image below showing how to access the drain pump filter. NOTE: Be sure to have all the water removed from the tub before removing the drain pump filter. You will also need to disconnect the power cord from the power source before removing the front lower access panel.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 05, 2011
Q:

why does it take so long to preheat kenmore electric range?

A:

That range has a hidden bake element so it will normally take longer to preheat than an oven with an exposed bake element. Check the broiler to make sure that the broil element is working in that mode. If the broil element heats properly and the oven eventually gets to the proper temperature and maintains it then you probably do not have a component failure.

If the broiler does not work or your oven does not maintain the set temperature then I recommend that you reply with additional details.

If you get to the point where you need to have a service technician examine the range, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
May 22, 2012
A:

Hello Al. I recommend that you post the model number of your range. The broil element will alternate with the bake element in the preheat mode of many ranges but it does vary by model. That broil element may only stay on for 15 seconds every minute or two at the start of the preheat mode. If you post that model number, we can try to check the programming on your particular range. If you have not checked that bake element for damaged, I recommend that you look at that issue as well.

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Lyle W -
Sears Technician
November 19, 2012
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