Model #30-2239-00-09 TAPPAN Range (gas)

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Question and Answers

Q:

I bought a mower 6/30/09. I opened the air filter compartment to clean today and gasoline is leaking there.

A:

It is normal to see some gasoline in the air cleaner area. If gas is leaking out of the air cleaner and onto the deck, the mower needs to be taken to a Sears Parts and Service Center or a Sears Retail Store for repair. Your lawnmower and engine have a 2 year warranty and should be serviced by a Sears technician.

Check the engine oil and if there is gas in the oil don't use the mower until it has been repaired.

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Jimmy K -
Sears Technician
September 01, 2009
Q:

lidlock is on, off, blinks, basket not spin, not agitate. WTW4950XW0 Whirlpool Automatic washer

A:

Make sure that the pulleys are tight. Tighten any loose pulleys and use some thread locking adhesive to prevent them from getting loose. 

Unplug the washer before accessing internal components.

If the pulleys are okay, then you could have a problem with the shifter assembly or other drive components.

When the lid lock blinks, the washer usually records an error code. I emailed a document to you that show how to enter the diagnostic test mode and read the error codes. The blinking lid lock light does not necessarily indicate that the lid lock mechanism is defective. I recommend that you use the diagnostic test mode to determine the likely cause of your failure.

If you need more help, let us know.

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
March 31, 2014
Q:

Kenmore Elite Oasis Mdl 28062 purchased 09/08/09

A:

Check the space underneath the washer for any foreign objects that could be in that area. This washer does not have a bottom panel or base. An object underneath the washer could be making the clicking sound.

The motor and rotor are not common failures on this type of washer. You will normally see error codes in the display and the washer will stop when those components are bad. You could have a problem with that outer tub bearing that is causing the clicking noise. With the washer powered off and empty, spin the basket inside the washer and see if it makes a clicking noise when it is rotating. Since you found no items between the basket and the outer tub, your likely problem is in the tub bearing if you hear a noise. You can check the motor by unplugging the washer and disconnecting the water supply hoses. Carefully lay the washer on its back to access the motor. The image below shows how to remove the drive motor. If you are comfortable with removing the motor, you can check that area for problems. With the motor removed, you can spin the basket to see if you still hear the ticking. If you do, then this would confirm your bearing failure unless you can find an item stuck between the basket and the outer tub that is causing this noise.

I checked your owner's manual and found that the outer tub and the spin basket are covered by a 10 year limited parts warranty. You can view the details of that warranty in your owner's manual. Here is a link for that manual in case you need it: Owner's Manual . If that bearing is bad, you would need to pay for the labor of the technician to diagnose and replace the outer plastic tub but you would not have to pay for the part. The labor would probably be around $180. Here is a link for the Sears Service website if you need to schedule service for that type of failure: Sears Home Services .

I hope that this information helps. If you need more assistance, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
April 28, 2011
A:

NOTE: Regarding the outer tub, there have been some improvements made in the service procedure for that outer tub bearing since this answer was posted. The outer tub bearing is now available as a separate component. It can be replaced using special tools that the Sears Service technicians now have been issued. The outer tub that is under a limited parts warranty no longer needs to be replaced when that bearing goes bad in many situations. That bearing kit costs around $80. The labor for the technician would cost around $140 (at this time). That labor would have been charged for the replacement of the outer tub even when the part was covered. This repair may wind up costing about $80 more than it would have when that previous answer was written. If the technician examines that outer tub and the entire tub needs to be replaced instead of just the bearing, then the tub would still be covered by the limited parts warranty. You would still need to pay for the labor of diagnosis and replacement (about $140 at this time). The technician is required to examine the tub and determine the parts that are needed and whether they are covered by the warranty. To repair that likely bearing failure, I recommend that you schedule service by a Sears Technician. You can call 1-800-469-4663 or click on the link that I provided below this response to schedule service.

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Lyle W -
Sears Technician
January 16, 2012
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