Model #30-2238-23-02 TAPPAN Range (gas)

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  • Backguard And Control Parts
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  • Broiler Drawer Parts
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Question and Answers

Q:

We purchased a 30" gas freestanding LG double oven which was delivered on 2/23/13.

A:

I am not aware of any problems or common issues with that model of LG double oven. You are probably correct about the noise being caused by metal contracting. Since the oven is brand new, you may consider having a service technician examine it. The technician can check for any potential problems while the oven is still under warranty.

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Lyle W -
Sears Technician
April 24, 2013
A:

Based on your description, I recommend that you have a service technician examine the range under the warranty. Based on that recommendation, you should not be charged for service if the technician finds that the noise is normal and nothing is wrong. Let the phone agent know that we recommended the service call and the will set up the warranty service. You should not have to worry that you will be charged anything based on my recommendation. If you need more help, let me know.

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Lyle W -
Sears Technician
April 24, 2013
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Q:

Why is my timer hard to turn?

A:

The washer timer knob assembly and timer will most likely need to be replaced since the alignment pin corroded off.

The timer knob (key#30) should thread ON and OFF of the threaded timer shaft. Over time and use, the timer can become hard to rotate and eventually cause the timer knob assembly to break or the alignment pin.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
Q:

what is error code F 02 mean

A:

Thank you for your question and I understand your concern.

The "F02" fault code displays when the drain time exceeds 8 minutes. This can happen if the drain pump filter is restricted or if there is too many suds due to the wrong type of detergent being uses or too much detergent being used.

I added an image below showing how to access the drain pump filter. NOTE: Be sure to have all the water removed from the tub before removing the drain pump filter. You will also need to disconnect the power cord from the power source before removing the front lower access panel.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 05, 2011