Model #25379962702 KENMORE Top-Mount Refrigerator

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Question and Answers


Fridge will not start


Refrigerators are one of the main appliance in our homes so when it starts to have problems it can get really frustrating. While you are waiting on an expert to answer your question, I found your owners manual that you can troubleshoot any problems you are having. I also suggest you set service with a Sears technician so they can fix it for you. I have attached the links below. Have a nice day!

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Dezeray S -
April 18, 2012

Thank you for your question. I can understand your concern about the fridge not starting. If nothing at all is running, it's possible, the fridge may be in a defrost mode. It's rare but if the unit was in a defrost cycle when it was disconnected, the timer will not advance back out again, until the power is reconnected. If this is the case, it could take about 20 minutes before it will restart. You can also try turning the dial on the timer clockwise to advance it. The dial is located in a small hole under the control housing. If the fridge still won't start, try turning the thermostat all the way off and then back on again or tap on it. If the unit starts now, it's possible the thermostat # 5304421256 may need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 19, 2012
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