Model #25378296899 Kenmore top-mount refrigerator

  • Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • System
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Trying to fix Ice Maker in Kenmore Model 25378296899 & need some guidance.

A:

The problem with your ice maker could be caused by a bad module or a water flow problem. I provided a procedure in the first image below that shows how to replace the ice maker in this type of refrigerator. That image has poor quality but you should be able to see it well enough to use it for general information.

Check to see if the ice mold is full of ice. If it is full of ice, use the procedure shown in the second image to initiate a test cycle. If the ice maker works properly after advancing it into that test cycle, re-install it in the freezer and see if it continues to cycle. If not, check the temperature in your freezer. Your freezer should be below 8 degrees for the ice maker to cycle normally. If the freezer temperature is okay, you will need to replace that ice maker module (part 5303918277). You can order that part from the Sears PartsDirect website. It should come with a set of instructions like the one shown in the first image.

If the ice maker cycles but does not fill, you may have a water supply problem or a bad water fill valve. A bad ice maker module could also cause this problem. If the ice maker does not continue to cycle after the test described above, I recommend that you replace that ice maker module (part 5303918277). If you still have problems with the ice maker filling after replacing the module, then you will probably need to replace that water valve (part 218959401). If the ice maker cycles normally but does not fill when it cycles, then I recommend that you check to see if you hear the valve buzzing when the ice maker gets to the fill portion of the harvest cycle. If the valve buzzes (indicating that it gets voltage from the ice maker) and it does not open properly to supply water to the ice maker, then the valve will need to be replaced.

I hope that this information helps. If you need more assistance, reply with additional details.

This can sometimes be a difficult system to diagnose and repair. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
May 15, 2011

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