Model #25370313211 Kenmore bottom-mount refrigerator

  • Freezer Drawer, Baskets
    3 Results
  • Fresh Food Doors
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Cooling System
    3 Results
  • Controls & Ice Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Diagram
    3 Results
  • Wiring Diagram
    3 Results
  • Wiring Diagram
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Ice maker parts in bin...shorted wires. No lights... 25370313211 Kenmore Refrigerator

A:

Thank you for your question and I understand your concern.

There is no fuse. Since a wire shorted, it likely caused one of the control board to fail. I strongly suggest calling a service technician to properly diagnose and repair your specific model refrigerator. The short has likely caused the main refrigerator control board to fail. The main control board is located in compressor area. Unplug the refrigerator and remove the cover from the back compressor area and visually inspect the control board for any burnt or darkened components. Again, I recommend calling a service technician to properly diagnose and repair your refrigerator.

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Joey S -
Sears Technician
October 01, 2014
Q:

Ice maker repair (Model # 253.70313211) 25370313211 Kenmore Refrigerator

A:

The ice door is not likely opening or it's opening for a split second and then closing again not allowing ice to come out.

On the right hand side of the dispenser module where the dispenser door solenoid is located. Between the solenoid and micro switch there is a linkage assembly with a small metal rod. Sometimes the brass spring tab loosens and the rod comes out of linkage. Re?position rod back into the linkage, and using a small flat tip screwdriver bend brass tab slightly toward rod to hold rod in linkage.

The dispenser frame must be removed to access the two screws in order to remove the dispenser module assembly to access the linkage. Remove the frame and then the two screws at each upper corner. Then lift up on the control assembly while tipping it out at the top. This will allow you to remove the control assembly from the door.
Unplug the refrigerator before removing the dispenser frame and dispenser control assembly.

Dispenser Frame Removal:
 
Remove the frame around the dispenser housing by
pulling straight out at a corner and working your way around the frame, pulling it out of the groove in the door.

Control Assembly Removal
 
1. Remove two screws at the top of the control.
Then lift up on the control assembly while tipping it out at the top. This will allow you to remove the control assembly from the door.
 
NOTE: If you push straight back on the ice chute while lifting the control out it will help in removing the control.
2. With the control out, disconnect the Molex™
plugs from the dispenser housing to the control assembly. This will allow for complete removal of the control.
3. Remove water line from dispenser.
4. Extract the two screws securing the dispenser
in the housing. 
5. Pull dispenser away from housing. Disconnect
the Molex™ plug from the rear of dispenser.
6. To service the control board, disconnect the electrical lead from the control board.
7. Push back the retaining clips while gently pushing the control board out from the housing.
8. Remove the power supply board from the back of the control board housing by removing the 4 screws and disconnecting the wiring harness connector for the power board to the control.
9. Reinstall in reverse order.

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Joey S -
Sears Technician
November 20, 2014