Model #25364822406 KENMORE Top-Mount Refrigerator

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Question and Answers


freezer working. fridge room temp.


I'm sorry to hear that you are having some difficulties with your refrigerator. I did some research for you at and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to I hope these links provided assist you.

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Joseph P. -
October 24, 2011

I suspect the evaporator coil mounted to the rear wall of the freezer section is frosted over. This frost restricts the air flow through the coil and the refrigerator doesn't get enough cold air to cool the food.

Disconnect the power to the refrigerator and remove the food from the freezer. If the coil is frosted over, you have a problem in the defrost system.

The defrost system consists of the defrost timer, defrost heater, and defrost thermostat. The defrost timer is located in the control panel inside the refrigerator section. You can rotate the shaft of the defrost timer clockwise until the compressor and fan turn off. This will put the timer into a defrost cycle. The defrost cycle will last 20-25 minutes. You might have to go through 2-3 defrost cycles to melt the frost off the evaporator coil.

If the frost melts from the coil, the defrost timer is the problem and should be replaced.

You can order parts at Parts Direct

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Jimmy K -
Sears Technician
October 25, 2011
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