Model #25363893302 Kenmore top-mount refrigerator

  • Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • System
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Why does water drip down from the top of my refrigerator and collect below the crisper drawers?

A:

According to your symptoms, it is likely that you have a frozen or clogged defrost drain. To resolve this problem, the inside back panel of the freezer will need to be removed and the defrost drain trough will have to be cleared of the ice and/or clog that is preventing defrost condensate from draining into the collection pan below the refrigerator cabinet.

If you are confident in your technical ability to safely access internal refrigerator components, then you can follow the procedure described in the first image below to remove the back panel of your freezer. Your model will be slightly different than the one described in the first image. The second image shows the parts of your model of refrigerator.

When you remove the back freezer panel, you will see the components illustrated in the third image. You will likely find the defrost drain trough (Key 17) frozen or full of water. A freeze plug normally causes water to overflow this trough and drip into the refrigerator. Defrost this trough and the drain tube that empties it into a drain pan below the refrigerator cabinet with hot water. Once you clear the defrost drain trough and drain tube, reassemble the refrigerator. This should correct your problem.

If you need more help with this repair, resubmit your question with additional details.

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Lyle W -
Sears Technician
July 17, 2008

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