Model #25359682992 Kenmore side-by-side refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

my refrigerator does not get as cold as it use to be

A:

I am assuming the freezer section in the refrigerator is working but the refrigerator section is not cold enough.

This is usually caused by a frost or ice buildup in the evaporator coil in the freezer or the damper assembly in the freezer.

To check the evaporator coil remove the food from the freezer and look through the slots in the rear panel of the freezer for excess frost.

To test the damper in the refrigerator remove the damper from the upper rear of the refrigerator. You will need to remove the water filter in order to remove the damper cover.

You can melt the frost of either the damper or evaporator coil with t hair dryer. If the frost returns, you should call 1-800-469-4663 or go to www.searshomeservices.com to schedule service for a Sears technician to diagnose and repair the refrigerator.

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Jimmy K -
Sears Technician
July 19, 2010
Q:

Water leaking from tank

A:

Thank you for your question on the leaking water fitting for the reservoir tank.

Most of these fittings are quick connects or John Guest fittings that you can quick remove by holding the shoulder washer in next to the body of the fitting and then pulling out the water line from the fitting. You can then use a sharp sheet rock knife and cut about 1/2 inch off the tubing and push it back into the fitting to see if it will stop the leaking.

If this is not where is it leaking please give me a little more detail and possible a phone picture that you can attach to illustrate the location of the leak.

I have given you a u-tube video to illustrate the operation of a john guest fitting.

John Guest fitting video .

Sam A.

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Sam A -
Sears Technician
October 19, 2011
A:

I am sorry; I assumed it was leaking on the outside. My mistake. The tube on the inside is heat melted to the tank and it is very seldom that is leaks for that area, but it can. They mostly leak at the connections behind the toe plate in front. If you have found it to leaking in that area with the tank and you have water on the floor of the refrigerator then yes you will need to replace the water tank reservoir. Thank you. Sam A.

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Sam A -
Sears Technician
November 03, 2012
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