Model #25326742100 Kenmore upright freezer

  • Door
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  • Cabinet
    3 Results
  • System
    3 Results

Error Codes

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Question and Answers

Q:

I have a Kenmore freezer model #25326742100 purchased in 2006. When there is a power surge it does not reset unless I take out plug for 30 minutes and plug in.

A:

I understand your concern about a power surge potentially causing a problem when you are out of town on a trip. Trying to protect the surge from reaching the freezer by installing a surge protector is probably the best strategy that you can use to protect yourself against that failure. The control board in that freezer is susceptible to becoming locked up due to a power surge. I am not aware of a freezer with a control board that will reset itself. Any freezer that has an electronic control board instead of an electro-mechanical thermostat will potentially have this problem. The control board does not automatically lock up with every power outage or power surge. Unless the power in your area is unreliable, the freezer will probably be okay unless you are experiencing this problem every few weeks or more frequently. If this problem has only happened once, then it is unlikely that you will need to worry about it happening while you are on vacation. You may consider having someone look in on your house when you take a long trip if possible.

If hope that this information helps.

When you need to replace the freezer several years down the road, I recommend that you look for a model with an electro-mechanical thermostat and defrost timer instead of an electronic control board. If you need help identifying freezers with that type of control, let us know.

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Lyle W -
Sears Technician
July 07, 2011