Model #24737010 Craftsman walk behind lawnmower, gas

Question and Answers

Q:

front wheel height adjustment 24737010 Craftsman Lawn mower

A:

Thank you for your question.

 

 

I am sorry you are having a problem with the mower. If the height adjustment lever will not stay in the set position, I suspect the lever is slightly bent. When this happens, the lever does not push hard enough against the adjuster to stay in the set position. To correct this, the lever will need to be adjusted or replaced. If you want to try adjusting it you can insert a large screwdriver between the lever and the axle where the wheel mounts. Then pry the lever towards the center of the mower. This should cure the problem. If it does not solve the problem or you would rather have this repaired, I recommend taking the unit back to the store you purchased it. They will be able to make the adjustment or have it repaired.

 

 

Here is a link that will provide the nearest drop-off locations: Sears Home Services.

 

 

I hope this is helpful. Please let me know if you need further assistance.

 

 

 

Thank you for using Manage my life.

 

Mark T.

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Mark T -
Sears Technician
October 16, 2013
Q:

new lawnmower setup

A:

Thank you for your question.

I am sorry you are having a problem with the new mower. Usually when this happens, it is because a step in the set up is skipped. The very end of the handle is pushed into the deck for shipping. If the lower portion of the handle was not pulled up, the blade cannot turn. I posted an image below that shows pulling the handle out. Click on the image and follow the instructions. Please pay close attention to figure 3 and 4.

If the mower is set up correctly, the mower might have some packing material under the mower jamming the blade. First, disconnect the spark plug wire from the spark plug. Then tip the mower onto its side so the air filter is up. Next, remove anything keeping the blade from turning. Once it is cleared turn the blade with a gloved hand. If the blade will turn, tip the mower back over. Then see if the rope will pull out while holding the bail down.

If this does not cure the problem, I recommend taking the mower back to the store where you purchased it. They will be able to assist you further.

Please let me know what you find.

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
June 05, 2012