Model #2+2 STABILIZER Bca misc exercise

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Question and Answers


My 6.75 Craftsman lawnmower won't start. I have tried almost everything suggested in Manual.


Walk behind mower will not start.

I am sorry to hear your mower is giving you problems. Please use the following information to help get this issue resolved.

  1. Make sure to use gas that is less than 5 weeks old. gas will start to break down and become less volatile. If the gas is old drain the tank with a turkey baster and refill with fresh fuel.
  2. Check the air filter and replace it if is not dry or clean.

If the engine does not start, you need to determine what is causing the problem. The engine need three things to start and they are fuel compression and spark. Use the following instructions to determine what is missing.

The first check is going to be if the engine is getting spark. Remove the spark plug from the engine and connect it to the spark plug wire. Use a pair of insulated pliers to the base of the spark plug against a metal part of the engine. Now have someone pull the starter rope or engage the starter if your engine has one. When the engine is turning over you should see the spark plug spark. If the plug does not spark, disconnect the spark plug and insert a screwdriver into the boot of the spark plug wire. Make sure to hold onto the handle of the screwdriver. Hold the metal portion of the screwdriver close to a bare metal part of the engine. Now turn the engine over again with the starter. If you see a spark, you need to replace the spark plug. If you do not see, a spark most likely the ignition coil is defective.

Once you have determined the engine has spark you have to check for fuel. The easiest way to check for a fuel problem is to remove the air filter and pour a few teaspoons of fuel into the throat of the carburetor. Then try to start the engine. If the engine acts as if it wants to start or runs for a short time and stalls the problem with the engine is a fuel issue. Most likely, the carburetor needs to be cleaned or replaced. To clean the carburetor you have to remove the float bowl and spray the passages with carburetor cleaner and compressed air. If you are not sure how to clean a carburetor, you can use the following link to a video I found on cleaning a carburetor. Carburetor cleaning I have given this link as a guide it might not be the same as yours. I found this link and we are not associated with this video. If cleaning the carburetor does not cure the problem, I recommend replacing it.

If the engine did not attempt to start with pouring the gas in the carburetor, I recommend checking the compression of the engine. To check the compression remove the spark plug and tuck the wire out of the way. Hold your finger over the spark plug hole and turn the engine over. When the engine turns over the compression should force air past your finger. If the engine does not force air out part your finger there is an internal engine problem. I recommend having a service technician diagnose the engine.

If you have verified all three this the engine need to run and it will not start I recommend that you have the mower serviced. I hope this is helpful. If you need further assistance, please submit more details.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
August 23, 2011

HE 2 plus11047532600


Hi Russell,


Thank you for submitting a question to Manage My Life.


I assume you are talking about the front lower counter weight. This is most likely due to an issue with the door boot or the tub is cracked. You will have to determine where the leak is coming from. I am including a set of images below that will help you with disassembly. The images may not be exactly like your washer but they will give you the basic idea. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.


If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .


Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .


I hope this is helpful. If I may be of further assistance please reply to this post.



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Landell -
Sears Technician
February 11, 2012

Kenmore HE 2 plus


Hello Kelly. I am sorry to hear about the F21 code problem that you are having with your Kenmore HE2+ washer. 


That F21 code indicates that you have a long drain problem (which is probably obvious since the washer won't drain). Excessive suds can cause that problem. Look for evidence of that problem. If you see excessive foam in the tub, then you will need to drastically cut back on the amount of HE (High Efficiency) detergent that you are using. You should only need about 1 tablespoon of HE detergent for each normal wash load.


Check the washer drain in your home. See if it is clogged. If the house drain for the washer is working, then I recommend that you examine the drain hose for the washer to see if it is kinked. Check the end of that hose for a lint clog. Make sure that the end of that hose is not stuck way down the drain stand pipe or submerged in drain water if you are using a drain sink beside the washer.


If you find no problems with the drain hose, then you can unplug the washer and check the large item filter in the drain pump as shown in the image below. You may find lint or foreign items in that area that would prevent the washer from draining. Note: Drain the water from the washer before removing that large item filter from the drain pump. You can manually open the washer door by removing the bottom front service panel. Carefully reach up along the inside of the front panel and pull down on the release tab that you will find at the bottom of the door latch assembly. You can then open the washer door and remove the laundry. Drain the water out using a wet/dry shop vacuum.


These tips may help you resolve that F21 problem in your washer. If you need more assistance, reply with additional details.


If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services Washer Repair. 

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Lyle W -
Sears Technician
March 25, 2013