Model #2120 Hoover vacuum, canister

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Question and Answers

Q:

My power went out and I was using my Kenmore top loading washing machine. When power came back on I cannot get it open the lid locked light is blinking.

A:

Check for other blinking lights on the control along with that lock light blinking. The status lights beside the control will blink lights in a pattern if the control detects a problem with a component in the washer.

Try unplugging the washer for 5 minutes and then plugging it back in may reset the control. After plugging the washer back in, try to cancel the cycle.

If the washer still won't work and it is under warranty, I recommend that you call Sears at 1-800-469-4663 (1-800-4MY-HOME) to talk to a technical specialist and schedule service if necessary.

If the washer is not still under warranty, reply with additional details (any other lights lit or blinking on the control). We will assist you further once we receive more information.

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Lyle W -
Sears Technician
May 31, 2011
Q:

Kenmore 2120 washer. There seems to be no noise or no motor runing only the agitator turning, should this be?

A:

Hi Richard,

Thank you for submitting a question to Manage My Life.

I am sorry you are having problems with your washer.

This particular washer sounds vastly different from what we are used to. If the agitator is moving the motor is moving, there are no two ways around that. Also this washer is very good about letting you know if it detects a problem with itself. It will stop and flash error codes.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
July 25, 2011
A:

Richard: As Landell said, if the agitator is moving; the motor is running. Based on the model number; your new designed washer will sound quiet compared to your last model. Your washer is operating as designed.

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Joey S -
Sears Technician
July 29, 2011
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Q:

Kenmore Top Loading Washer Model 2120 won't spin/drain

A:

Hi Steven,

Thank you for submitting a question to Manage My Life.

The first thing I recommend is checking for error codes. This washer has a way to recall error codes. If the control detects a problem it will identify it with an error code. I am including this information in a set of images below. These error codes are important to ensure proper diagnosis of your appliance.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed.

Landell

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Landell -
Sears Technician
March 08, 2012

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