Model #20X12A-410 WHITE-RODGERS Air Cleaner

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Question and Answers

Q:

Kenmore Range Model Number: 362.75507000

A:

The image below shows how to adjust the factory temperature setting on this range up to 35 degrees. I recommend that you check the oven temperature compared to the set temperature after the oven heats up and cycles on and off at least 5 times at operating temperature. Take an average temperature over a 10 minute period to determine the actual oven temperature. Make sure that you are using an accurate thermometer. Based on that temperature, you can use the procedure shown below to adjust the control for an offset. This should help you with that problem.

The oven may not be preheated to the exact operating temperature when the control indicates that it is preheated. That is why I recommend that you use the procedure described above and shown in the image below. If the operating temperature is accurate, I do not recommend that you replace any components or adjust the range. Give the range a little longer to preheat if necessary. In some situations, the range may take slightly longer to preheat.

If the operating temperature is more than 35 degrees off when measured properly, then you may need to replace the oven temperature sensor or the clock control board. Reply with additional details if you need more help.

If you get to a point where you want to have a service technician examine the range, then you can schedule one through this link: Sears Home Services .

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Lyle W -
Sears Technician
December 21, 2011
Q:

Dishwasher not running. Pushing any buttons on the panel activates the "lock on" button.

A:

Thank you for your question and I understand your concern.

 

If the control detects that a key is stuck in the depressed position, dishwasher operation will be suspended and the control will flash the light for that key until the condition is corrected. If a key without a light is stuck or multiple keys are stuck, the control will flash the Lock-Out light.

Based on your symptom and details, the control panel assembly will need to be replaced. It appears that black is the only color available for the control panel/console for model 665.15979992 at Searspartsdirect. Based on the cost of the control/console assembly, you may want to consider replacing the dishwasher rather than repairing it. 

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 

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Joey S -
Sears Technician
May 22, 2013
Q:

Soft Water Systems, U.V. Disinfection - Salt Level Issues

A:

The technician may have tested the water with the system bypassed to get accurate measurements of the original hardness and other water conditions. A hardness test can normally be performed by the technician at the home. The technician probably checked that. I recommend that you call the technician to see if he tested the house water without bypassing the system. He may be able to give you the results of that test.

If you need more help, reply with additional details.

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Lyle W -
Sears Technician
February 04, 2013