Model #17774-OE Admiral top-mount refrigerator

  • Explanation Of Notes
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  • Unit Compartment And System
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  • Unit Compartment And System Page 2
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  • Unit Compartment And System Page 3
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  • Fresh Food Compartment
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  • Fresh Food Compartment Page 2
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  • Fresh Food Compartment Page 3
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  • Freezer Compartment
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  • Freezer Compartment Page 2
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  • Doors/misc
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  • Doors/misc Page 2
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  • Doors/misc Page 3
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  • Ice Maker
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  • Ice Maker Page 2
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  • Ice Maker Page 3
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Question and Answers

Q:

"OE" code appearing on Kenmore washer

A:

Thank you for your question and I understand your concern.

The error code "OE" indicates a drain error. This error will display if the washer is draining too slow or if it's not fully drained in within 10 minutes. This would also explain why it's not spinning properly.

The drain pump filter will need to checked and cleaned. I added an image below with the instructions.

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Joey S -
Sears Technician
March 18, 2011
A:

Charlie: Your top loading washer does not have a drain pump filter. To access the drain pump the rear panel must be removed. Be sure that your using the correct type of detergent and not using too much or it could cause slow pump outs.

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Joey S -
Sears Technician
July 05, 2011
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Q:

LG Washer Model WM2277HW Code OE, won't drain

A:

The previous answer provided by Celene in the above response correctly identifies the OE code as indicating that you have a drain system problem in the washer. Here is another link for that previous answer: LG WASHER Model WM1814CW my washer is not draining and when the rinse cycle starts it begins to make a grinding sound and then it stops completly code OE

I recommend that you check the large item filter in the drain pump for a clog or restriction. The first image below shows how to drain the sump of the washer. If the tub is still full of water, you may drain a large amount of water out of the washer using this method. If the washer door is unlocked, you can open the door and use a wet/dry shop vacuum to drain most of the water out of the washer. After the washer is drained, pull the large item filter out of the drain pump and check it for lint or debris that could be preventing the washer from draining properly. If you find no problem there and the drain pump is running during that portion of the cycle, then that component (drain pump) will likely need to be replaced. The part number for the drain pump assembly on this washer depends on the serial number. Before serial number 608KW##00001, the part number for the drain pump assembly is 585ER1002B. After that serial number, the drain pump assembly is part number 5859ER1002C. You can order these pump assemblies from the RepairClinic.com website. I do not see them available from Sears PartsDirect.com. If the pump motor/impeller just needs to be replaced and the pump housing is still okay, you can order the motor/impeller assembly from the Sears PartsDirect.com website. Here is a direct link for that part: Pump motor .

NOTE: Be sure that you unplug the washer before accessing internal components.

The second image below provides access information for changing the pump assembly. This is a complicated process. I recommend that you carefully review this procedure before attempting it yourself. The spring clamp on the bellows at the front of the washer door will need to be removed. A special tool is normally needed to remove and replace this component as noted in the image below. That tool is available from RepairClinic.com. If you are not completely confident that you can safely replace the drain pump yourself, I recommend that you have a service technician complete this repair. Here is a link for the Sears Service website: Sears Home Services .

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 13, 2010
A:

Hello Darren. We are glad to hear that you were able to disassemble the pump and repair it. That fix is much less expensive than replacing the pump. I am not aware of any widespread common problems due to the design of that pump. I will check with the manufacturer to see if there are any known problems. I will update this thread if the manufacturer has revised that pump assembly or recommends replacement of the pump with an upgraded version.

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Lyle W -
Sears Technician
December 23, 2012
A:

Jeff; I will need to know the complete model number of your washer in order to provide any model specific instructions. I added an image below that will likely pertain to your model washer with instructions on how to access the drain pump.

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Joey S -
Sears Technician
August 06, 2013
A:

Skye: I added an image below with the procedure of accessing the drain pump. The drain pump motor is part #4681EA2002H.

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Joey S -
Sears Technician
August 06, 2013
A:

Skye: My mistake, the drain pump is part #4681EA2001D. Part# 4681EA2002H is the recirculation pump. To see the images, copy and past the URL below in the browser. http://www.managemylife.com/mmh/questions/228916-lg-washer-model-wm2277hw-code-oe-drain

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Joey S -
Sears Technician
August 06, 2013
A:

Skye; If the old and the new drain pump will not run and there is no loose or disconnected wire in the drain pump circuit, then I would have to suspect a faulty main electronic control board/main PCB assembly.

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Joey S -
Sears Technician
August 14, 2013
A:

Skype: If the drain pump is running, then there would have to be a blockage between the hose connected between the bottom of the tub and the drain pump or a blockage in the drain hose.

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Joey S -
Sears Technician
August 14, 2013
A:

Skye; When it will complete a cycle, I assume it must be draining water. Now, if the wrong type of detergent is used and it creates too much suds, the drain pump is not going to be able to pump out the suds and it could trip the fault code. Is there any water in the tub or is all suds?

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Joey S -
Sears Technician
August 14, 2013
A:

Skye: Even though you are using High Efficiency (HE) detergent, if too much is used or if you have a water softener, it will create too much suds. Try running load of dirty clothes without adding any detergent and see if suds are still being generated. If so, this would indicate that too much detergent is being used and your clothes are likely not being rinsed clean of detergent. I base this answer on the intermittent error code. Again, if the drain pump is running, it should be draining water unless there is intermittent blockage caused by some type of garment/clothing. Try starting the washer without adding any clothes or detergent and see what happens. If you are not able to locate and isolate the issue, I strongly suggest calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
August 14, 2013
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Q:

LG Washer Machine "OE" Error. Attempt to fix with comments...Help

A:

Hi Jason,

Thank you for submitting a question to Manage My Life.

Since you have already checked the drain pump filter, I recommend taking the tub to pump hose off and ensuring that it is not restricted with debris. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. Then check the pump to stand pipe (house drain) drain line. Make sure the drain hose has an air gap at the stand pipe. Water may be siphoning back into the washer, or if the pump has to force the water into the house plumbing this may cause an OE. The drain pump can be working as designed but if the water is not being pumped out fast enough due to a restricted drain hose the washer will give this error. Confirm that the washer is leveled properly. If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. I am including the QC test in the images below. The QC test will check the water level frequency (pressure switch). If the QC test results are within normal limits you will need to make sure the control board is sending 120VAC to the drain pump. I have seen low voltage cause this issue. If the voltage is correct you will need to ohm the drain pump. The drain pump should ohm between 10 and 20 ohms. The next step may be to replace the drain pump.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details, in a reply to this post.

Landell

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Landell -
Sears Technician
December 23, 2011