Model #1-50-1HMT7 PENFIELD Water heater

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Question and Answers

Q:

What part has failed causing the display to count down from 50 to 1 repeatedly on my Maytag dishwasher?

A:

You symptom indicates the dishwasher is in the Sales Floor Demo Mode. To cancel the demo mode press the Start/Cancel keypad. See image below. If it will not cancel the likely failure is the Control panel (#99002806 black control panel)

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Joey S -
Sears Technician
March 03, 2009
Q:

Samsung 50" plasma 1 yr old stopped receiving cable channels.

A:

It seems that we are having difficulty getting to your area to service the TV. The answer to whether or not you should involve Samsung is in my opinion yes. They would start to keep a record of your symptom and could help us fix it if we get stuck. The fact that you are getting broadcast and not CATV leads me to believe that the actual tuner is working but we might have a bad setting.

The fist thing the technician is going to check on your TV is that we are programming in "auto" mode to get air and cable channels as well as trying the different types of cable systems (IRC, HRC, STD).

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David A. - Personal Solutions Manager -
Sears Technician
August 26, 2010
Q:

My stove #36271061690 oven temperature is not consistent. It can be a 50 degree range in temp. There is 1/8" slop in the stem to the control body.

A:

Thank you for your question and I understand your concern.

Based on your symptom the oven thermostat will need to be replaced. The stem can not be tightened. Based on the price of the oven thermostat ($177.29) I suggest replacing the range rather than replacing the thermostat.

If you plan on replacing the oven thermostat, I added an image below with the procedure.

The thermostat #WB20K2 for model 362.71061690 Kenmore range can be ordered from Sears Parts Direct.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
May 15, 2012