Model #14-3038-08-01 TAPPAN Counter Unit, Gas

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Question and Answers

Q:

Follow up to "no spin problem" WFMC2100UC/01

A:

After the installation, the E:04 indicates "Door control broken". The E:20 indicates "Spinning aborted due to unbalanced load". The d:08 indicats "motor speed sensor failed." The d:10 indicates "Power limiter switch tripped." The E:09 indicates that communication was lost to the motor. 

I recommend that you have a service technician examine and repair this washer.

If you want to continue to troubleshoot the problem yourself, I recommend that you check the wire harnesses for damage and connection problems first. You may also have a defective speed sensor, bad control module or failed motor control.

If you need further assistance, let us know.

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
March 23, 2015
Q:

Interpreting Error codes on Bosch Washer WFMC2100UC/01 Bosch Washer WFMC2100UC/01

A:

The D:08 indicates that the motor speed sensor (tachometer) failed. The D:10 indicates that the power limiter switch tripped due to the motor being overloaded or binding up. The C:01 indicates that the codes were encountered the previous cycle in the last 16 washes. 

I recommend that you unplug the washer and check the drive system again for binding. You indicated that the drum spins freely by hand (I assume with the drive belt attached to the motor). With the belt disconnected, the spin basket should spin even easier. Check for any binding or noise in the spin basket with the belt detached. The basket may not be spinning easily with a load of wet clothes in the basket.

If you find no problems in the drive system, then you may need to replace the motor.

I hope that this information helps. If you need further assistance, let us know.

 

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
March 12, 2015
Q:

What does error code 01 indicate on my HE3?

A:

With out the model number or description of the product I do not know if you are referring to your HE3 washer or HE3 dryer. Based on the Dryer listed in your home profile the 01 code is not listed. The error codes on the dryer will display as "E1, E2, and E3"

There are no error codes 01 for the HE3 dryers or HE3 washers.

The 01 is not an error code.

Resubmit your question with the model number and details for specific information.

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Joey S -
Sears Technician
April 11, 2008