Model #13-3628-08-05 TAPPAN Counter Unit Electric

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Question and Answers

Q:

Kenmore HE3 Frontload Washer (44832200 - about 8 yrs old) stops midcycle - no fault code.

A:

Since the washer finished the diagnostic test cycle the third time that you tried it, it sounds like you have an intermittent problem. Try the washer in a normal cycle with no clothes added. See if it completes the cycle. If not, reply with an indication of where it stopped in the cycle (i.e. final spin and minutes remaining).

You could have a loose wire harness connection. I recommend that you unplug the washer and check the wire harness connections between the CCU (Central Control Unit or main control board) and the user interface control board in the console. Also check the wire harness connections between the CCU and the MCU (Motor Control Unit at the bottom of the washer).

According to your details, you seem to have the tech sheet and a good understanding of the washer. With the washer unplugged , you can check the resistance through the circuits that are connected to the control board. Check the temperature sensor first. A short in the wiring or a component such as the temperature sensor to the cabinet ground could drag down the DC voltage being supplied to the user interface and this could result in the cycle interruption that you are seeing.

I hope that these tips help. Reply with additional details for more assistance with this problem.

This can be a difficult failure to diagnose. If you get to a point where you need to have a technician examine the washer, you can schedule one through this link: Sears Home Services .

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Lyle W -
Sears Technician
May 31, 2011
A:

Thanks for letting us know how this turned out. That feedback helps us and other users on this website. There could have been corrosion on the wire harness connections or one of them could have vibrated loose. I am glad that you were able to fix this problem without replacing parts. Let us know if you ever need more help.

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Lyle W -
Sears Technician
June 01, 2011
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Q:

what does code f 05 mean

A:

The "F05" fault code indicates a Water Temperature Sensor Error. If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the "F05" error code will be displayed. See image below for further instructions.

Potential Causes:

  1. Check the Water Temperature Sensor resistance. It should measure 9.7K ohms at 86 degrees.
  2. Check connections to the Water Temperature Sensor
You will likely find the wire connection had come loose from the temperature sensor. Without having the model number of your HE3t washer I will not be able to confirm if the heater and sensor is located at the lower backside of the tub or at the front lower section of the tub. Disconnect the power cord from the power source before removing the front lower access panel and checking for loose connections on the temperature sensor.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
August 04, 2010
Q:

What does error 13 mean?

A:

The E: 13 is a drain pump issue (drain pump time exceeded). It may be a faulty drain pump, bad wiring, or a clogged drain hose.

I have included a set of illustrated instructions (See below). These should step you through the process of examining the drain pump and its components.

This is a very labor intensive do it yourself project, if you are not completely confident in your repair skills, I recommend calling a service company to diagnose and repair your appliance.

If you need more assistance please resubmit question with more details. I will be looking forward to helping you again in the near future.

Note: Our imaging system is malfunctioning. I would like to apologize in advance if the attachments do not appear online.

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Landell -
Sears Technician
December 28, 2009