Model #13-2620-23-02 Tappan ranges, electric

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Question and Answers

Q:

We purchased a 30" gas freestanding LG double oven which was delivered on 2/23/13.

A:

I am not aware of any problems or common issues with that model of LG double oven. You are probably correct about the noise being caused by metal contracting. Since the oven is brand new, you may consider having a service technician examine it. The technician can check for any potential problems while the oven is still under warranty.

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Lyle W -
Sears Technician
April 24, 2013
A:

Based on your description, I recommend that you have a service technician examine the range under the warranty. Based on that recommendation, you should not be charged for service if the technician finds that the noise is normal and nothing is wrong. Let the phone agent know that we recommended the service call and the will set up the warranty service. You should not have to worry that you will be charged anything based on my recommendation. If you need more help, let me know.

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Lyle W -
Sears Technician
April 24, 2013
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Q:

The clutch on my drill/driver model 315.114853 won't turn to the heavy drilling position (drill icon). Any ideas on how to fix it?

A:

The drill doesn't have any parts available for it. Something might be worn out inside the chuck clutch or it might need cleaning.

I would position the drill with the chuck pointing up and spray the chuck liberally with WD40 or some other cleaner. Run the drill and bump the chuck clutch with your hand. Turn the adjusting knob as far as it will go each way as fast as you can.

If none of this helps, you should shop for a replacement drill.

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Jimmy K -
Sears Technician
January 18, 2010
Q:

What does error 13 mean?

A:

The E: 13 is a drain pump issue (drain pump time exceeded). It may be a faulty drain pump, bad wiring, or a clogged drain hose.

I have included a set of illustrated instructions (See below). These should step you through the process of examining the drain pump and its components.

This is a very labor intensive do it yourself project, if you are not completely confident in your repair skills, I recommend calling a service company to diagnose and repair your appliance.

If you need more assistance please resubmit question with more details. I will be looking forward to helping you again in the near future.

Note: Our imaging system is malfunctioning. I would like to apologize in advance if the attachments do not appear online.

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Landell -
Sears Technician
December 28, 2009