Model #11GN-10K MAGIC CHEF Free Standing, Gas

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Question and Answers

Q:

Large Polished Shrimp Hoop Earrings in 10K Yellow Gold Sold by Sears Sears Item# 04450306000 | Model# G40034-10-Y

A:

Thank you for your question on the Hoop Earrings.

These are gold plated and are hollow inside.

You can find this out by using the shopping guidance icon on the web-site and then choose the personal shopper and you can either chat or put your phone number in to talk to a personal shopper to help you answer you questions on the items on the web-site.

Thank you for using Manage My Life.

Sam A.

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Sam A -
Sears Technician
January 11, 2012
Q:

Kenmore Elite HE3 electric dryer won't heat

A:

Your measurements indicate that the heating circuit is probably okay. 

 

A voltage supply problem could prevent the dryer from heating if that relay on the control board is working. The dryer will run if only the L1 leg of 120 volt power is supplied to the dryer. If the second leg of 120 volt power (L2) is missing, then the element will not heat. I recommend that you check the house circuit breakers or house fuses for the dryer outlet. If the breakers are okay, then you can carefully check the outlet for proper voltage using a volt/ohm meter as shown in this video:

http://www.managemylife.com/mmh/articles/authored/video-how-to-perform-a-voltage-check-on-a-240-volt-outlet 

 

If the outlet is okay, then you can check the wiring on the terminal block. If that wiring is okay, then you could try one more brief test to determine whether the heater relay is bad on that control board. Unplug the dryer and access that control board.  Connect the wires going to and from the heater relay together and tape them with electrical tape. This will essentially bypass the heater relay for a brief test. The image below shows a wiring diagram of your dryer with that heater circuit traced in red. If you bypass that relay and the dryer heats, then you have verified that all of the other components are okay and that the control board will need to be replaced. Note: Unplug the dryer and restore the original wiring configuration to that heater relay as soon as this brief test is completed.

 

I hope that this additional information helps. If you need more assistance, reply with additional details including the full model number of your HE3 dryer. 

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Lyle W -
Sears Technician
April 30, 2013
Q:

kenmore dryer model number 110.62992102 starts and stops

A:

Thank you for your question and I understand your concern.

I added an image below to reference.

When the start button is pushed, the control board must receive the 120 start sense signal at P1-5 connector. The voltage is checked across P1-5 (blue/black) and the white wire at P2-1 connector. If the control does not receive 120 to the start sense; the dryer will not remain running because it doesn't detect Start being pushed.

If you do measure 120 across P2-1 and P2-1 wires, the next thing to check is for the 48 volts DC across the two pink/black connected to the motor relay. The relay must receive 48 volts DC in order to close the motor relay in order to complete the 120 volts to the motor so it will continue to run when Start is released.

Press Start and release it and then see if 48 volts DC is measured across the two pink/black wires connected to the motor relay. If 48 volts DC is measured, replace the motor relay. You could swap the the motor relay with the heater relay and see if will remain running too.

If you do not measure 48 volts DC, the control board is most likely faulty.

Since the thermistor measures approximately 10K Ohms and it's new control, I suspect a fault motor relay or possibly the board is not getting the 120 VAC start signal when Start is pushed.

Note: I do not recommend measuring voltages unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your dryer.

Check the things I have covered here and if I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
December 04, 2012
A:

Scott: If the thermistor does not measure within a certain parameter the control board will not allow the dryer to continue to run when start is released. I would disconnect the thermistor and re-measure the resistance and then connect it and go up to the control board and disconnect the P2-3 connector and re-measure the thermistor resistance across P2-3 (red) and P2-1 (white) and confirm it measures the same resistance. At ambient room temperature of 70 degrees it should measure 11.9K Ohms; at 80 degrees it should measure 9.2K Ohms. If you’re getting the start sense voltage and the thermistor is within the parameter and the control is not supplying the 48 VDC., I suspect a faulty control board. A faulty thermistor or thermistor circuit will prevent the motor from staying on when start is released.

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Joey S -
Sears Technician
December 04, 2012
A:

Scott: Ok let me know if the new control works.

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Joey S -
Sears Technician
December 09, 2012
A:

Scott: Thank you for letting me know the new control took care of the problem. Thank you for using Manage My Life. Have a great Holiday.

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Joey S -
Sears Technician
December 16, 2012
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