Model #11-E0223D EXCEL Weight System

  • Frame Assembly
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  • Swivel Tube Assembly
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Question and Answers

Q:

what does f 11 mean on your washer mean

A:

Thank you for your question.

The FdL and F11 fault code indicates that you have a problem with the door lock assembly or motor control communication to the main control. A failed door lock often causes this but it can also be caused by a failed wiring harness connection or in some instances by a failed control board.

Check for damage to the door hook on the washer door and look for anything that could be clogging the catch on the door lock assembly on the front panel of the washer.

You may need to check the wire harness connections on the door lock assembly, main control, and the motor control. The images below show the procedure for accessing the door lock assembly, main control, and motor control on this type of washer. Be sure that you unplug the washer before accessing internal components.

I have seen the failure be caused by a door lock and a faulty machine control board. A little trick I have found is to remove the top of the washer and push down lightly on the connector that is labeled dls5 this connector should have four black wires. This connector is located on the machine control board under the top. Use an insulated screwdriver to push on the connector and start a cycle. If the door locks, I recommend replacing the machine control. It has a bad solder joint on the board. We often see error code F11 also with bad solder joints on the control board. If pushing on the connector did not make a difference, I would suspect a faulty door lock first.

If you need further assistance, please add more details below.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
February 14, 2011
Q:

A code F 11 on my washer

A:

Hi William,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

Here is a link to a previous question I answered on the same issue; What is an F11 error code? . Please follow the suggestions I gave in this answer. The remaining checks will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have a meter and are confident in your ability to safely perform these checks, reply to this post and I will be happy to assist you in any way I can.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
August 30, 2011
A:

To Tracy, Without your model number I am only able to give you general information. If you would like specific help with your appliance, please reply to this post with the correct model number and more details. Thanks again for using Manage My Life. Landell

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Landell -
Sears Technician
September 06, 2011
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Q:

TIMER SETTING TO OVER 11 MINUTES.

A:

Thank you for your question and I understand your concern.

As Pvalde suggested in the first response; adding the model number to will be necessary to understand what type of product have.

I can give you more detailed help if you could provide me with the complete model number. The model numbers are typically located inside the door or lid and on the back panel of the unit. If you could supply me with that information and add it to the thread I will be happy to assist you further.

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Joey S -
Sears Technician
January 18, 2012
A:

Cindy: The model number you provided is incomplete. I believe it will be 790.72903. The instructions I found say: Press TIMER Set/Off key pad. Press the arrow up to increase in one minute increments. Press and HOLD the up arrow to increase the time in 10 minute increments. Release the up arrow when the desired time appears in the display. The timer will begin to count down. The timer can be set from 1 minute up to 11 hours and 59 minutes.

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Joey S -
Sears Technician
January 18, 2012
A:

Cindy: If it will not go past 11 minutes and you're sure its not 11 hours, I would suspect a faulty clock timer assembly

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Joey S -
Sears Technician
January 18, 2012
A:

Cindy: The electronic oven control/clock assembly would need to be replaced.

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Joey S -
Sears Technician
January 18, 2012
A:

Cindy: Since the range is new call Sears at 1-800-469-4663 and schedule a service appointment.

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Joey S -
Sears Technician
January 18, 2012
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