Model #11638199990 KENMORE Vacuum, Upright

  • Nozzle
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  • Dust Compartment
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  • Handle
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  • Hose And Attachment
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Question and Answers


Why is the one part that has ever broken on my vacuum not available, the hose, part no. 4370262? 11638199990 Kenmore Upright vacuum cleaner


Thanks for the inquiry and for using
I am sorry to see that the hose on the unit has since been discontinued without a direct substitute offered in its stead. 
The main factor with the part being discontinued is the age of the unit, being about 15 years old. The demand for parts drops significantly after about year 10, and if the demand for replacement parts is not sufficient, the manufacturer will discontinue production of parts. If the parts from newer units are the same design or functional replacements, the manufacturer will sub in parts from newer units, but it appears the design of the hose has since changed, and we do not have a hose to recommend at this time.
You could try running an online search for 'Hose Unit 4370262' to see if there are any hoses still in circulation for the unit, or as you've mentioned; you could take the vacuum to a vacuum repair shop to see if they could supply or recommend an after market hose that may work for the unit. 
Those are the two most viable options for you currently. I hope it works out and thanks for using We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
May 28, 2014

That sure is a well written answer that Josh_S posted in reply to a customer.

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Peter -
November 13, 2014
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