Model #11620812008 Kenmore vacuum, canister

  • Vacuum Cleaner
    3 Results
  • Hose And Attachment
    3 Results
  • Power Cord Reel
    3 Results

Question and Answers

Q:

I have a wand that does not carry current to the carpet head. I jumped the hose directly to the head and that works so the problem is in the wand. Which part do I need?

A:

When the handle doesn't turn the power mate on, the problem is usually the slide switch in the handle. You can go to [www.searspartsdirect.com], and see a parts diagram and list for the vacuum. You can pick out the part you want from the diagram. The slide switch is item 19 on page 2.

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Jimmy K -
Sears Technician
January 19, 2010
Q:

I have a Kenmore Vac model 116.20812008 that has a malfunctioning carpet wand. The head is good, ( I Jumped it) but gets no power to the carpet head.

A:

You can locate the part you need at [www.searspartsdirect.com]. Enter the model of the vacuum and go to the page that shows the hose and handle. You can also order the part you need while you are looking.

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Jimmy K -
Sears Technician
January 18, 2010
Q:

How to access motor area?

A:

The image below may help you remove that canopy and access the motor inside that canister. Be sure that you unplug the vacuum cleaner before accessing internal components. Once you remove the power cord rewind bar, you should find the hidden screws that need to be removed so that you can remove the canopy and access that motor. I am not aware of a fuse in that canister. You could have a bad motor relay or a wiring failure. If you need more help, let us know.

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Lyle W -
Sears Technician
May 08, 2012
A:

Hello Michelle. I could not find a specific wiring diagram for that model. The wiring diagram shown below may help you. It is for a similar model with a PCB circuit board instead of a motor relay. The wiring through the switch on the handle may be similar. Without the exact wiring diagram for your vacuum cleaner, I am not able to provide specific tests for that motor relay and switch assembly. The diagram below may help you check the wiring at the switch and through the hose. The wires through that hose assembly should have continuity. You may find a diagram for the motor relay on the top or side of that component. I hope that this helps. Let us know if you need more assistance and we will try to help you further.

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Lyle W -
Sears Technician
May 08, 2012
A:

The part number for that relay is 8174981. Here is a direct link for that part: Motor Relay for Kenmore Vacuum Cleaner Model 116.20812008 .

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Lyle W -
Sears Technician
August 14, 2012
A:

Some of the vacuum cleaners use a fuse in that circuit. I did not see a fuse listed on the parts diagram for this model. You may need to order the wiring diagram (part LIT4370922) for your particular model. That may be the only way that you can determine how to connect the wires on the relay properly and to further troubleshoot this problem. You could have a wiring failure or a problem with the switch that is preventing the motor from running. I don't have a copy of the exact wiring diagram for that model of vacuum cleaner. I posted a wiring diagram for a similar model in the above response. Your vacuum cleaner may or may not have the fuse that is shown on that diagram. If it does, then the fuse may be part of the wiring harness and not listed as a separate component. That diagram may help you troubleshoot this problem if you do not want to order the wiring diagram mentioned above. I hope that this additional information helps. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
August 20, 2012
A:

Hello Michelle. You seem to be correct about the narrow side of the power plug shorting to the blue-red wires (assuming that the wiring for your vacuum cleaner is similar or the same as the wiring in the diagram shown in the above response). You could have a problem with that outlet cord or the wiring in that circuit. You may check for a short in other locations in that circuit to see if you can find the break in that circuit.

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Lyle W -
Sears Technician
August 27, 2012
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