Model #116-031A088 MTD Walk Behind Lawnmower, Gas

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Question and Answers

Q:

Vacuum, 116 28614801

A:

Thank you for your question on the intermittent connections with the power mate and the upholstery brush are attached to the hose.

It sounds like from your description that the wire harness in the control handle has a problem in the two pin connection.

They will wear and become loose and will only make an intermittent connection.

I would suggest that you replace the wire harness in the handle.

If you feel comfortable with taking the handle apart and replacing the harness I will be happy to help you.

You may also want to check the two pin prongs at the top of the wand where the handle plugs into also.

Wire harness for handle .

Please let me know what you would like to do.

Sam A.

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Sam A -
Sears Technician
February 09, 2012
A:

Thank you for the update H. If you would feel more comfortable you can e-mail me @ sande38@searshc.com. Repairing the handle cord is not that hard and I can step you through it if you want to repair it yourself. First I would suggest that you order the wire harness and then we can go through the repair steps if you like. Purchasing a new vacuum cleaner is certainly an option and the model brands you are looking at are very good but very expensive. You can either e-mail contact me or we can do the instruction on this site, which ever you prefer. I have given you both the wire harness link and the terminal prongs for the wand if you decide to replace them also. These two connect with each other when the handle is connected to the wand for the power mate. Sam A.

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Sam A -
Sears Technician
February 10, 2012
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Q:

how do you remove the back cover to check an electrical connection?

A:

In the Owner's manual on page 5 it will have instructions on how to install the handle and you will need to reverse the steps to remove the handle. Once the handle has been removed your should have access to the power cord connections.

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Joey S -
Sears Technician
June 07, 2010
Q:

Can a Kenmore Whispertone 5.1 canister vacuum be used on hardwood floors?

A:

Thank you for your inquiry. Yes! you have two options.

  • You have a three position switch on the vacuum wand handle. Off/Suction/Suction with power mate. If you use just the suction position you can use either the powermate floor tool with the rotary brush,which will not be rotating in this position,or remove the powermate and install the floor wand brush in your accessories.
I hope these suggestions help.

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Sam A -
Sears Technician
July 28, 2010