Model #11097478100 KENMORE Residential Dryer

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Question and Answers

Q:

What are possible causes of a gas dryer (model 11097478100) no longer heating?

A:

You could have a gas valve problem. Several other failures could also prevent your dryer from heating. Here are some troubleshooting tips:

Check your gas supply. Make sure the cutoff valve is turned on. Observe the burner assembly and see if the igniter is glowing. Also observe it to see if it cycles off periodically. If the igniter is not glowing, here are several components that could be interrupting the power supply to it: The TCO (Thermal Cut-Off) fuse could be blown. You could have a failed high limit thermostat. The operating thermostat could be bad. Some dryers have a heater relay. This relay could have failed. Wiring could be broken or disconnected in the circuit. If the igniter glows and never cycles off, the flame sensor could be stuck in a closed position. It can also prevent voltage from reaching the igniter if it is open. If the igniter is cycling on and off, you could have bad gas valve coils or a mechanical failure in the gas valves.

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Jimmy K -
Sears Technician
July 07, 2008
Q:

Dryer thermostat

A:

Thank you for your question and I understand your concern.

Based on your details it sounds like you were shipped the wrong thermostat. The part number of the operating thermostat with the built in bias heater is #3387134 and not #660036. The thermostat should have 4 terminals and not 3.

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Joey S -
Sears Technician
October 03, 2011

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