Model #11092585100 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Miscellaneous
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Gearcase
    3 Results

Error Codes

Error Code:



Question and Answers


Washer not spinning cloths


Start the washer on a small load. Once it fills the motor should start and the agitator should be agitating. If the washer will not agitate or spin but the motor is running would indicate a broken motor coupler. If it will agitate it is not a broken motor coupler. It could have a broken brake release lever on the basket drive or just a worn out clutch.

In order to access the motor, motor coupler, pump, gear case, clutch and basket drive will require removing the washer cabinet.

To access the motor coupler will require removing the washer cabinet.

  • Unpluge the washer first.

  • Remove the two screws that hold the consloe in place. they are in the front lower corners.

  • Lift the console and flip it back over the back panel into the service position.

  • Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet clips off as shown in the image below.

  • Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.

  • Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off.

  • Remove the water pump by prying the two (2) pump retainer clips off.

  • Leave the two (2) pump hoses connected to the pump and shove the pump over to the left and out of the way of the motor.

  • Disconnect the motor wire harness plug from the motor.

  • Pry the two (2) motor retainer clips off. Note: if there is a screw threaded through the motor retainer clips, remove the screws before prying the motor retainer clips off.

  • Remove the motor.

You now have access to the motor coupler. The motor coupler consists of three (3) parts. One fits on the gear case input shaft, one fits on the motor shaft and the rubber isolator links the two together once the motor is reinstalled.

See images below for further instructions.

Reverse the procedure to re-assemble the washer.

Here is a link to oreder a new motor coupler .

Thank you for using Manage my life.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Mark T -
Sears Technician
July 29, 2010

why is my kenmore washer 11092585100 not spinning .it just drains but no spin?why how do i fix ?


Hi Tina,

Thank you for submitting a question to Manage My Life.

From your description I assume your washer will not agitate or spin but it will drain. This is most likely due to a bad motor coupler (part number 285753A). Here is video that demonstrates replacing the motor coupler; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The washer in this video may not look exactly like yours, but the procedure is basically the same. Use this video to examine the motor coupler and replace it if needed.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance please reply to this post.


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Landell -
Sears Technician
January 16, 2012