Model #11087873100 Kenmore residential dryer

  • Top And Console Parts
    3 Results
  • Cabinet Parts
    3 Results
  • Bulkhead Parts
    3 Results
  • 694670 Burner Assembly
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

how remove rollers from kenmore dryer 11087873100

A:

Thank you for your question and I understand your concern.

I added a YouTube video showing how to remove and replace the drum support rollers.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
November 26, 2011
Q:

Kenmore gas dryer model number 11087873100 hums when switch actuated, won't tumble, then cuts out

A:

Hi David,

Thank you for submitting a question to Manage My Life.

The first thing I recommend is opening the top of your dryer and turning the drum by hand. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. While turning the drum listen for parts making rubbing or squeaking sounds. If you hear any of these sounds, isolate them for examination.

Then take the front panel off the dryer and look at the front and rear bulkheads. Look for obvious signs of rubbing or grooves cut in the metal. Turn the rollers and see if there is any resistance. They should turn smoothly. Check the idler arm and pulley, these parts should move freely. Then turn the motor shaft by hand. If when moving any of these parts you feel grind or much resistance, the part needs to be replaced.

Here is a video that will help with this; Video . The dryer in this video may not look exactly like yours, but the procedure is basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

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Landell -
Sears Technician
February 17, 2012
A:

David,

You are most likely down to the motor. This is not only common when a motor fails but it can be a wiring issue as well. The reason I mentioned checking the parts you have checked/replaced is because I cannot see or touch them. If I tell you to replace the motor and something else in a bind you would have spent unnecessary money. Yes, there are separate windings, a start and a run. From what you have told me, I think the start winding is bad and then when you hand start the motor it is getting hot and cutting out on overload.

I no longer have technical information including a wire diagram on this dryer. Using basic knowledge of these old dyers from memory makes me draw this conclusion.

Without knowing wire colors, when you press the start button the wire from the start button supplies neutral to the motor until the centrifugal switch flips the neutral to another wire. Otherwise when the start button is released the motor would lose neutral and stop running. The centrifugal switch could be stuck on the run side so that the start winding is not being energized. Without you using a multimeter and checking voltages all I can do is speculate. The motor can be push started when the run winding is energized. The motor shaft should be very free.

Landell

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Landell -
Sears Technician
February 17, 2012
A:

David,

The start switch is not going to be the issue. As far as I can tell, from your insistence that this is not a friction issue with the purely mechanical parts this is most likely being caused by the motor or wiring. The centrifugal switch is part of the motor and cannot be purchased separately.

There is a "multimeter test" that can be performed at the motor, but you will need to determine which wire is what. Working with live electrical current can be very hazardous and possibly deadly. Do not attempt these measurements without the proper tools and safeguards. If you are not already sure you can perform these checks safely and competently, refer this work to a qualified professional. You will have 1 from the timer (line or hot), 1 from the start, and one that is neutral. You should read 120vac to the motor line to start neutral when start is pressed and 0vac when released. You will then have 120vac line to neutral on the other neutral.

Landell

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Landell -
Sears Technician
February 17, 2012
A:

David,

Glad I could help! Let me know what you find.

Landell

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Landell -
Sears Technician
February 17, 2012
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