Model #11073942101 Kenmore residential dryer

  • Top And Console
    3 Results
  • Cabinet
    3 Results
  • Bulkhead
    3 Results
  • Burner Assembly
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Hello. I have a Kenmore Elite gas dryer model number 11073942101 that works but does not heat to dry. What can I do to troubleshoot myself. Thank You Cheryl

A:

Hi Cheryl,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

Here is a link to a previous question on a dryer like yours with the same issue; Why is my Kenmore gas dryer model 110.73942101 not heating? . In this question, Lyle covers the first things you will need to check on your dryer.

Please check the things detailed here and report back with your findings. I am looking forward to assisting you again in the near future.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 27, 2011
Q:

Gas Dryer not blowing hot

A:

Thank you for your question and I understand your concern.

Your model dryer does not have a pilot light, it has an electronic glow bar ignitor. Your specific model dryer also has an even heat control board, heater relay, thermal fuse, high limit thermostat, flame sensor, solenoid coils and the glow bar ignitor connected in the heating circuit. If any one of these fail, it will not heat. You could remove the lower access panel and then start the dryer to see if the glow bar ignitor is glowing or not. It can glow and still not heat because of any one of the components I listed above could be faulty. It will require knowledge of operation and a volt/ohm meter to diagnose why the dryer is not heating. I highly recommend calling a service technician to diagnose and repair your dryer. I added a couple of images below that will help diagnose the failure. NOTE: Disconnect the power cord from the power source before servicing your dryer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 05, 2011
Q:

gas dryer does not stay on

A:

The wiring diagram for this dryer is shown in the image below. Since the dryer starts and runs when the push-to-start (PTS) button is pressed, that component is apparently okay. This dryer uses an electronic control board and a motor relay to govern that motor. When that PTS button is pressed, the control board normally senses the start voltage through the START SENSE wire (traced in blue on the wiring diagram). The board then applies 48 volts DC to the motor relay through the pink/black wires to hold that relay shut so the motor continues to get voltage through the wires traced in red on that diagram. Since your dryer stops when that PTS button is released, you could have a problem with the START SENSE wire, the motor relay the electronic control board or the wiring between those components. I recommend that you unplug the dryer and check that START SENSE wire first. The third image shows how to open the console. You probably already know how to open the console since you replaced that PTS component. If that START SENSE wire is okay, I recommend that you switch the motor relay and heater relay in that console. It is unlikely that 2 relays will go bad at once. If the dryer starts and runs using that heater relay in the place of the motor relay then you will need to replace that failed relay (part 3405281). You can order that part from the Sears PartsDirect website. Be sure that you unplug the dryer before accessing internal components.

If the dryer will not run using that heater relay in place of the motor relay then you will probably need to replace that electronic control board (part W10116565).

These tips should help you resolve this dryer problem. If you need more assistance, reply with additional details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Read More
Lyle W -
Sears Technician
August 19, 2011