Model #11070997990 KENMORE Residential Dryer

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Question and Answers


How costly is it to repair a "start button" that won't stay depressed on a gas dryer?


Do it yourself repairs can save money if you are comfortable with these kinds of repair. While you wait for the expert to review your model, if you would like to check a previous expert post with a similar question I attached below. I also attached the link to Sears Parts Direct for your model, if you would like to check parts prices that may be needed. Hope this information helps .

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Barbara H. -
April 08, 2011

From the description of your problem the most likely cause of this is a bad motor relay but the problem can also be a bad control or connection.

The good news is if the dryer runs when the start button is pressed then the timer, push to start switch, motor and door switch are all okay.

The image below contains the wiring diagram for this type of dryer and if you're comfortable and confident in your do-it-yourself abilities we can check and repair this problem without the cost of a service call.

A volt/ohm meter will be needed to check this problem properly but if you don't have one we'll tell you how to get around that but first check the image below for a picture of the motor circuit of this dryer.

The start sequence for this dryer is when you push the start switch it feeds 120 volts to the motor and to the control on a blue wire with black tracer (BU/BLK) on the P1-5 connector. This is the start sense voltage and when the control receives this voltage it knows the start button has been pushed.

Once the control sees the start sense voltage it immediately puts 48 volts DC to the motor relay on the pink/black wires. The relay closes the circuit between the two blue wires and the motor continues to run when the start button is released.

From the description of the problem the control is not putting out 48DC volts or the motor relay is bad.

With a meter you can check continuity across the motor relay on the two pink/black wires. If the circuit is open then the relay is bad. Remember to unplug the dryer first.

If the relay checks okay then most likely the control is the problem.

Any parts you need can be obtained from the following link: Sears PartsDirect .

If you're comfortable with a volt/ohm meter you can check the 120 volts on the blue/black start sense connection at the control and you can check for 48DC volts across the two pink/black wires at the relay. Use extreme caution check live voltage. Use extreme caution and only if you feel comfortable doing so.

If you have no meter or don't know AC volts from DC volts then there is a way to checking this problem without a meter. The trick is that the motor relay and the heater relay are identical so they can be swapped. If you swap the heater relay for the motor relay and the dryer continues to run after you release the start button then the relay was bad.

If the dryer still shuts down then most likely the control is the problem.

The 2nd image shows how to raise the console and access the motor and heater relays.

Remember to unplug the dryer before accessing the console.

I hope this information helps to resolve this problem for you but if any other questions come up while repairing this dryer then submit another question with any additional details for further assistance with this problem.

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Fred M -
Sears Technician
April 09, 2011
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