Model #11062992101 Kenmore residential dryer

  • Top And Console
    3 Results
  • Cabinet
    3 Results
  • Bulkhead
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

dryer problem

A:

 

Thank you for your question and I understand your concern.

I will need additional details in order to have a complete understanding of the symptom. You stated it will not continue to run. I assume you mean that the dryer will start and run when the start button is pushed but it quits running as soon as you release the start button. If this is the case, it could have a faulty thermistor, it could be too cold in the room, it could have a faulty motor relay or it could have a faulty evenheat control board inside the console. 

The way it works is like this; when start is pushed, the control board must receive the "Start" sense voltage of 120 VAC at the control board at P1-5. If the board detects the Start button being pushed, the control board immediately provides 48VDC across the two pink wires with black stripes to the motor relay. The motor relay should close and complete the voltage circuit to the motor at which time it should continue to run when the start button is released. 

 

 

The DC voltage supply will need to be measured across the two pink wires with the black stripes after pressing and releasing the start button. If the DC voltage is below the level that will not close the motor relay, the control board is most likely faulty. If 48 VDC is measured, the motor relay is likely faulty.

To access the evenheat control board you will need to remove the left and right hand end cap covers and then the screws located at the bottom of each end cap.

I added a couple of images below to reference. 

NOTE: I do not recommend measuring any voltages unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your dryer. 

 Disconnect the power cord from the power source before servicing.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

 

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Joey S -
Sears Technician
March 14, 2013
Q:

Dryer does not work on auto

A:

Thank you for your question and I understand your concern.

Based on your symptom and details it sounds like one of the wires has come disconnected from the moisture sensor bars. If the sensor bars are not detecting moisture it will cause the dryer to quit heating and shut off thinking the clothes are dry.

In order to check for a disconnected wire you can either remove the lint filter intake grill from inside the dryer by removing the two screws or you can remove the lower access panel. It's usually easier to just remove the lint filter intake grill from inside the dryer. There should be a black and a yellow/red wire attached as shown in the image below.

If you find both wires attached then you may need to clean the sensor bars with a clean rag and alcohol. If you use fabric softener it can leave a layer on the sensor bars acting as an insulator preventing the sensor from detecting moisture.

If it continues to shut off rapidly in auto dry then I recommend calling a service technician to diagnose and repair your dryer.

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Joey S -
Sears Technician
April 13, 2011