Model #11062974100 KENMORE residential dryer

  • Top And Console
    3 Results
  • Cabinet
    3 Results
  • Bulkhead
    3 Results

Error Codes

Error Code:



Question and Answers


Kenmore dryer will only run when holding the start button


Hi Chuck,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

There could be one of three possible failures preventing your dryer from continuing to run once the start button has been released.

  1. Motor relay (part # 3405281)
  2. Control board (part # W10116564)
  3. Thermistor (part # 8577274)
I added the wiring diagram and the motor circuit in the image below. I do not recommend checking any voltages unless you have experience and you feel safe and confident in doing so, otherwise I recommend calling a service technician.

When start is pushed the control board must see 120vac present at P1-5 (start sense). The control board must provide 48VDC to the motor relay in order to close and keep the motor running. There is a thermistor in the circuit that must have a resistance reading of 19.9 k ohms-2.5 k ohms depending on ambient room temperature or it will not allow the dryer to stay running also.

To diagnose the failure will require checking for the DC voltage at the motor relay after pushing and releasing the start button across the two pink wires with black stripes. If 48VDC is present, replace the motor relay.

If the 48VDC is not present, disconnect the P2 connector from the board and measure the resistance of the thermistor across the white and red wire. At room temperature of 70 degrees the resistance should measure 11.9 K ohms. If it measures OK, replace the control board. If it measures open or shorted, replace the thermistor.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.


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Landell -
Sears Technician
September 13, 2011

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