Model #11062064101 KENMORE Residential Dryer

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Question and Answers


Kenmore Dryer not fully drying clothes


A dryer is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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aashe -
November 29, 2011

Thank you for your question and I understand your concern.

Be sure to have a full load and not a mixed load when using the automatic dry cycles or it could shut off before all the garments are dried. There are two moisture sensor strips located under the lint filter intake that senses moisture. The clothes must make contact with the sensor on a regular basis while tumbling or the dryer will thing the clothes are dried and will shut off. I also must assume you have the Auto Dry Level set for Maximum dry. Also; make sure the dryer is just a little lower in the front than the rear to insure the clothes will make contact with the two moisture sensor strips. The two metal sensor strips could be dirty with a clear residue of fabric softener. I recommend placing a small amount of rubbing alcohol on a clean rag and wipe the sensor bars clean and then see how well it dries.

You can also test the moisture sensors by placing the dryer in the diagnostic test mode. Press the More Time, Less Time, More Time, Less Time touch pads and all the LED's should light up and display 88. Open the door and place one moistened finger across both metal moisture sensor strips and it should cause a beep sound and a software version to appear. If it does' the moisture sensors are working.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
December 02, 2011
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