Model #11047571600 KENMORE Residential Washers

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Error Codes

Error Code:



Question and Answers


stops in some cycles 11047571600 Kenmore Residential washers


the link that was provided for error msg F28 no long works. do you have another link? 11047571600 Kenmore Residential washers


Thanks for using, and for being a valued member. 

The F28 error code indicates a serial communication error between the CCU (Central Control Unit or main control board) and the MCU (Motor Control Unit or motor control board). This can be caused by a wire harness failure between the boards, a bad door switch, a failed MCU or trying to start the washer with the bottom front service panel removed. A number of other problems could cause this error code. If you unplug the washer you can check the wiring connections between the CCU and the MCU. Check the MCU for burned spots on the board. If the board has a burned resistor, it will need to be replaced.

However, since there are multiple causes to this type of error, there will be quite a few electrical checks that will need to be made, and with this type of error code, we do recommend having a service technician help with the diagnosis and repair.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.

I hope this helps, and thanks for using We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
September 30, 2014

metal front seal ring clamp came off 11047571600 Kenmore Residential washers


Thank you for choosing and being a valued member. I can certainly assist you in locating the instructions to install the clamp on your washer. I did look into the model number you have provided, and I have found information to assist you. 

Click here for the instructions for the sea. This will tell you how to install the bellow clamp. 

You can also visit for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.


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Natasha12 -
Sears Technician
August 11, 2014

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