Model #11047086600 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Door And Latch Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Dispenser Parts
    3 Results
  • Tub And Basket Parts
    3 Results
  • Pump And Motor Parts, Optional Parts (not Included)
    3 Results

Question and Answers

Q:

f28

A:

It appears that Celene already supplied you with a link for a previous answer that shows that the F28 code indicates a serial communication error between the motor control board and the main machine control board on the washer. A service technician will normally need to diagnose and repair this type of failure. Here is a link for the Sears Service website: Sears Home Services .

If you are advanced in technical skills and want to try to diagnose and repair this failure yourself, I recommend that you read through the thread on this previous question: Ask your own question or join this conversation . This information may help you fix the F28 problem yourself.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
October 27, 2010
A:

Hello Barbie 2. I am not aware of any recall on all Kenmore front load washers due to a problem with the F28 code. That problem will occasionally occur in some models of Kenmore front load washers due to various electro-mechanical failures. I am not aware of a widespread problem or recall due to those models displaying the F28 code.

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Lyle W -
Sears Technician
September 13, 2012
See more answers
Q:

Error code F11 on Kenmore Elite washer

A:

Thank you for your question and I understand your concern. The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. See images below. Key #13 is the CCU and key #1 is the MCU.

The CCU (Central Control Unit) is located under the top along the side panel.

I recommend checking for loose wire connections at the MCU, CCU and motor. If you do not get any motor action at all, the MCU has likely failed. NOTE: Disconnect the power cord from the power source before removing the top and lower access panel. I recommend calling a service technician to diagnose and repair your washer.

Parts can be looked up and ordered at Sears PartsDirect

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
March 10, 2011